Game rendering freezes randomly at runtime

Unity Engine
,
1

Hi.

I have been developing a game and deploying to windows phone. But
after running the game (device) for a while the rendering stops (no crash exit app) and stays stuck on the same frame.

How can I go about solving this?

dump file from phone - Eception code 0xC0000194

unity 5.3.0f4, wp universal 8.1, vs 2015 update 1

debug:

Unhandled exception at 0x70C58F0F (qcdx9um8960.dll) in babushka.exe: 0xC0000005: Access violation reading location 0x13C0C03C.

develop console in device - 3 or 4**: Odd tag in Cleanup** before freezing
unity editor - no error

Thanks!

2

Unity 5.4 is not yet released, you probably used some other Unity version. Could you check again?

3

sorry my version - 5.3.0f4

4

I can only suggest trying latest 5.3 patch release, Download Archive, if the issue is still present, please submit a bug report with repro project attached. Thank you.

5

version 5.3.1.f4 - not work (Odd tag in Cleanup)

6

Please submit a bug report with repro project attached. Thank you

7

I have determined that due to an error occurs:

I have Canvas(World Space) http://clip2net.com/s/3tpWCMC
I have an Image (Canvas): http://clip2net.com/s/3tpWEyJ

On it hangs a script that changes the fillAmount (Update script) http://clip2net.com/s/3tpWHfm

  • wp 8.1 error Odd tag in Cleanup. ^(

if Canvas(ScreenSpace) - all right :slight_smile:

Is there a solution?

8

It’s a bug in Unity, that only way for us to fix it, is to get a bug report from you.

9

Hi Tomas, Was a bug report ever submitted for this? I think I may be encountering the same issue and it would great to get it fixed

10

I don’t think it was. It would be great if you could do it. Post here your case number once you report it so we could take a look :).

11

on a blank project has not yet happened again. But I’m pretty sure that the problem was in the Canvas, the issue in the conditions

12

I have found the same thing. I have created a demo app with just a slider in it on a canvas set to world space and I can update it without it freezing. Its very frustrating, the worst part is that the game only appears to freeze when I am running the app on my windows phone after I have deployed it (ie when its not connected to my pc so there is seemingly no way of knowing what the error is)

13

So could we get a bug report?

14

As I am unable to reproduce this in a demo app would be acceptable to attach my entire game to the bug report?

I have been unable to get any concrete error message apart from this

Odd tag in Cleanup!
(Filename: C:/buildslave/unity/build/Runtime/Jobs/Internal/JobQueue.cpp Line: 1115)

15

Yes, submitting full project would work too.

Usually we ask for a stripped down version because it’s both easier to investigate and by making a stripped down version, it’s very likely you’ll find a workaround for the full project. However, if it’s not possible to strip down a project, a full project is much better than nothing.

16

I have logged a bug report (I had to attach the full project)
Case number 768068

17

Thanks, we’ll take a look!

18

Hey guys,

I’m getting the same bug in Unity 5.3.2p2 and p3. The game either freezes or crashes with an error:

“d3d11: failed to lock vertex buffer 092D6D04 of size 4194304 [0x8007000E].”

Is there any chance this bug is going to be fixed or should we revert to some of the previous Unity releases?

Cheers,
Tom

19

Tomas,

Should I add Tom’s comments to the bug I logged (768068) or should this issue be logged separately?

Thanks
Matt

20

Tom,

I’m just wondering if your having the same symptoms as me.

Does the game crash for you in the editor or when deployed to a windows device (or both)

Can you reproduce the crash / always make it happen - in my case the freezing occurs at a seemingly random point.