Getting Failed response status on certain devices

Unity Services
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1

Hello,

we are getting “ConfigResponse.Failed” status when fetching Remote Config on certain devices today. It worked fine just a few weeks ago.

We found at least 2 such devices (iPhone 6s with iOS 12.4.1 and iPad Pro with OS 13.2.3) so it’s probably not an issue with a specific device. We also tried some other devices but for them it worked just fine.

We also tested 2 different games (both released on app store) and it didn’t work on any of them on those devices, so it’s probably not an issue with a specific game, either.

The only remaining option (if I didn’t forget anything) is that it’s an issue with Remote Config servers, although it’s weird that it only fails on some devices. Do you have any idea what could it be ?

I tried contacting Unity Customer Support but they told me that they can answer only non-technical issues and redirected me here.

Thanks for your help!

2

@lukas_balaz I am checking with the team on server status and will update shortly.

3

@lukas_balaz We are not seeing any issues on our servers. Can you provide an example ProjectID via private message here?

4

Broke today too
Curl error 51: Cert verify failed: UNITYTLS_X509VERIFY_FLAG_EXPIRED

5

I’m seeing the same thing today, we are checking.

6

This issue has been resolved, apologies on the inconvenience. It was an expired SSL cert, it may take a few minutes for it to propagate.