How long does it take to swich on mutliplayer ?? We wait almost 2 weeks and nothing happened.

Unity Engine
1

We want to activate live mode for multiplayer in Unity Online services.
We are waiting two weeks and the only message we see is:

“Thank you for requesting to go Live, we’ll be in touch as soon we have everything set up for you”

Is there a waty to make this faster ?

2

Processing these is a bit slow right now, sorry about that. You should get a mail soon, at least before end of the week.

3

We wait 20 days now but nothind happens. Why does it take so long ??