How long should we wait for "Pending data processing" ?.

Unity Services
1

Hello,

Last time (months ago) i used Analytics, Data appeared in the dashboard almost instantly, also if am not mistaken, i remember seeing the current active players and event at real time, but now i’ve been waiting for 4 hours and nothing appeared in the Dashboard, but what really worries me is that even the Analytics service in the Inspector are way behind, i took this screenshot right now (03/09/2017 at 01:03), i played many times, lost plenty of times too (that should triggers the gameOver event) but as you can see in the screenshot, the last even is from 21:07:01 which is 4 hours behind.

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We already have testers waiting for our TestFlight invite and were planning to doing it this weekend and we really want to have Analytics working.

so my main question is :

Is this a normal thing ? if yes, then how can we improve it ? (we already have Unity Pro, is there any additional premium service to accelerate things a little)

Thank you

2

Events in the Dashboard can take from 8-16 hours to appear. For the validator, the events should appear immediately/within minutes unless there is a delay in the Validator service which does occur from time to time. Generally the delay can be up to a few hours. Raw Data Export (a Pro feature) allows you to download raw events almost as quickly as we receive them. There is more information here https://docs.unity3d.com/Manual/UnityAnalyticsRawDataExport.html

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