Hello, we want to calculate unbounded retention D1, D7, D30. How can we set it up to get these numbers?
Hey mech_alina,
Thank you for reaching out to the support team!
Using the Data Explorer: There is a Retention section in the Dashboard menu (Suites > Analytics > Dashboards > Retention) that will have 2 pre-built charts for retention.
These 2 charts both display percentages based on D1, D7, D14, and D30. You can read more about this in the Retention section of our Dashboards documentation.
Using the SQL Data Explorer: We have a pre-built SQL Query in the SQL Cookbook that gives you a New Player Retention Matrix.
This Matrix includes days 1-14, 21, and 30, but with the query itself, you can manipulate it to meet your needs. Additionally, feel free to explore the rest of the UGS SQL Cookbook as there is a lot of handy information in there.
Best,
Randy
Thanks for the response! I am checking out the SQL Data Explorer