How to keep in touch with my customers?

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1

Hi,

am I right that there’s no way to keep track of customers in the asset store? I have a free script in the asset store and only see download counts, no names or mail adresses of my customers. If that’s all I’ll get even for apps that costs, I wonder how other developers keep in touch with their customers? How to manage support-forum access, rolling out fast updates/fixes (without the submit/acknowledge delay) and product specific newsletters without knowing at least an email address?

Thanks for sharing your experience

Jake

2

yea im wondering the same thing. but alot of the free betas extensions for unity i use required me to join the developers skype group for that extension and over time they send out updates or general messages to the skype group