I linked with my Samsung Store using the wrong Unity Account.
Now I can’t Link with the correct anymore.
“The UDP account link has been completed already.”
How to UnLink the wrong account?
I linked with my Samsung Store using the wrong Unity Account.
Now I can’t Link with the correct anymore.
“The UDP account link has been completed already.”
How to UnLink the wrong account?
The current design is one Unity Organization maps to one Samsung account. Unfortunately, Unity cannot remove the link between the organization and the Samsung store because this organization has already been registered in the Samsung store.
You can contact Samsung and ask if they can help unlink it, another workaround is that you can create a new Samsung account and link it to the correct organization. I know this may be a bit cumbersome, sorry for the inconvenience.
This is really inconvenient. By mistake I linked the samsung account with my personal organization instead of my company’s, since my personal organization is selected by default in the Unity portal.
Was samsung support able to unlink your account?