Hello Community,
I released a game on iOS for free. I am getting reports of crashes just from the iphone 5c and ipad mini 4 and I’m not sure why. I don’t have a 5c or a mini 4 to test on but the game works on the iphone 4, 4s, 6, 6s, ipad air, air 2. I can see in xcode some crash reports but i can’t figure out the problem, which is not good because according to itunes connect my game is starting to spread fairly quickly(along with the crashes).
I attached two different things that xcode gave me but not sure how to go about it.
If anyone could help me figure it out., I would be very grateful!
I am using unity 5.1.2p3 but I can’t upgrade because a lot of stuff breaks.
Thanks!
Edit: I was able to get a friend to send this crash log to me from their phone:
CrashLogfromuser
Version: 1.1.0 (1.1)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2016-09-21 15:27:29.29 -0700
Launch Time: 2016-09-21 15:18:09.09 -0700
OS Version: iOS 9.3.4 (13G35)
Report Version: 105
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x00000000
Triggered by Thread: 0
Filtered syslog:
None found
Breadcrumb Trail: (reverse chronological seconds)
141 logging-started
141 GC TBG: lookForEvent
554 GC Framework: startAuthenticationForExistingPrimaryPlayer
Global Trace Buffer (reverse chronological seconds):
141.309095 GameCenterFoundation 0x000000002e28ae27 GKMatchmaker+Nearby: hashForBundleID
141.313758 GameCenterFoundation 0x000000002e2892df GKMatchmaker+Nearby: setupNearbyDiscovery
141.313758 GameCenterFoundation 0x000000002e28af59 startNearbyAdvertising
141.313758 GameCenterFoundation 0x000000002e28b3e1 updateNearbyAdvertising
141.314966 GameCenterFoundation 0x000000002e2524c9 callAuthHandlerWithError:Setting the Authentication Handler
141.325660 libextension.dylib 0x0000000022482faf tearing down extension request for pid 195
141.330563 GameCenterFoundation 0x000000002e2634dd GKMatchMaker: lookForInvite
141.330563 GameCenterFoundation 0x000000002e28b3e1 updateNearbyAdvertising
141.330656 GameCenterFoundation 0x000000002e26326d finishedAuthenticating: Starting nearby Advertising and looking for invites
141.331900 GameCenterFoundation 0x000000002e262d31 GKMatchmaker: loadConnectivitySettingsWithCompletionHandler
141.332855 GameCenterFoundation 0x000000002e25244b Calling AuthenticationHandlerWithError: 0
141.379883 GameCenterUI 0x000000002ef4e7ed authenticationDidCompleteWithError:Local Player Authenticated, showing Welcome Banner
141.379883 GameCenterUI 0x000000002ef4e5e7 authenticationDidCompleteWithError being called
544.126464 CFNetwork 0x00000000222489d5 TCP Conn 0x1ba6da30 SSL Handshake DONE
544.300328 CFNetwork 0x000000002224890f TCP Conn 0x1ba6da30 starting SSL negotiation
544.301426 CFNetwork 0x00000000222c8a2d TCP Conn 0x1ba6da30 complete. fd: 24, err: 0
544.308724 CFNetwork 0x00000000222c9b2f TCP Conn 0x1ba6da30 event 1. err: 0
544.961995 CFNetwork 0x00000000222c9bad TCP Conn 0x1ba6da30 started
551.557909 GameCenterUI 0x000000002ef4f4d3 authenticationShowSignInUIForLocalPlayer:Showing sign in view controller
552.903007 CFNetwork 0x00000000222489d5 TCP Conn 0x1baf22c0 SSL Handshake DONE
553.147824 CFNetwork 0x000000002224890f TCP Conn 0x1baf22c0 starting SSL negotiation
553.149084 CFNetwork 0x00000000222c8a2d TCP Conn 0x1baf22c0 complete. fd: 22, err: 0
553.150534 CFNetwork 0x00000000222c9b2f TCP Conn 0x1baf22c0 event 1. err: 0
553.278228 CFNetwork 0x00000000222c9bad TCP Conn 0x1baf22c0 started
553.315544 CFNetwork 0x00000000222489d5 TCP Conn 0x1bad6f60 SSL Handshake DONE
553.479794 CFNetwork 0x000000002224890f TCP Conn 0x1bad6f60 starting SSL negotiation
553.480341 CFNetwork 0x00000000222c8a2d TCP Conn 0x1bad6f60 complete. fd: 19, err: 0
553.481164 CFNetwork 0x00000000222c9b2f TCP Conn 0x1bad6f60 event 1. err: 0
553.559947 CFNetwork 0x00000000222c9bad TCP Conn 0x1bad6f60 started
554.052650 CFNetwork 0x00000000222489d5 TCP Conn 0x1ba9ffb0 SSL Handshake DONE
554.365866 CFNetwork 0x000000002224890f TCP Conn 0x1ba9ffb0 starting SSL negotiation
554.366396 CFNetwork 0x00000000222c8a2d TCP Conn 0x1ba9ffb0 complete. fd: 13, err: 0
554.366931 CFNetwork 0x00000000222c9b2f TCP Conn 0x1ba9ffb0 event 1. err: 0
554.377340 CFNetwork 0x0000000022304bdd NSURLConnection finished with error - code -1022
554.647304 CFNetwork 0x00000000222c9bad TCP Conn 0x1ba9ffb0 started
554.657707 CFNetwork 0x000000002230f387 Creating default cookie storage with default identifier
554.657707 CFNetwork 0x000000002230f363 Faulting in CFHTTPCookieStorage singleton
554.657707 CFNetwork 0x00000000223518ff Faulting in NSHTTPCookieStorage singleton
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 ??? 0000000000 0 + 0
1 IMGSGX543RC2GLDriver 0x3156f490 0x31561000 + 58512
2 IMGSGX543RC2GLDriver 0x3156852a 0x31561000 + 29994
3 GLEngine 0x31b2f600 0x31aa5000 + 566784
4 GLEngine 0x31ac2198 0x31aa5000 + 119192
5 OpenGLES 0x23afbce4 0x23afa000 + 7396
6 dontpopdungeon 0x00c78f06 0x5a000 + 12709638
7 dontpopdungeon 0x00c695b4 0x5a000 + 12645812
8 dontpopdungeon 0x00d63c06 0x5a000 + 13671430
9 dontpopdungeon 0x00cd960a 0x5a000 + 13104650
10 dontpopdungeon 0x00ce097c 0x5a000 + 13134204
11 dontpopdungeon 0x00cdfa88 0x5a000 + 13130376
12 dontpopdungeon 0x00cfbb94 0x5a000 + 13245332
13 dontpopdungeon 0x00db4f4e 0x5a000 + 14004046
14 dontpopdungeon 0x00db5960 0x5a000 + 14006624
15 dontpopdungeon 0x00c2ab82 0x5a000 + 12389250
16 dontpopdungeon 0x00066c1c 0x5a000 + 52252
17 dontpopdungeon 0x00066a68 0x5a000 + 51816
18 libdispatch.dylib 0x218d7cbe 0x218d3000 + 19646
19 libdispatch.dylib 0x218d7caa 0x218d3000 + 19626
20 libdispatch.dylib 0x218dc558 0x218d3000 + 38232
21 CoreFoundation 0x21d07754 0x21c4b000 + 771924
22 CoreFoundation 0x21d05c4e 0x21c4b000 + 765006
23 CoreFoundation 0x21c541c8 0x21c4b000 + 37320
24 CoreFoundation 0x21c53fbc 0x21c4b000 + 36796
25 GraphicsServices 0x23270af8 0x23267000 + 39672
26 UIKit 0x2638d434 0x26311000 + 508980
27 dontpopdungeon 0x0005f43a 0x5a000 + 21562
28 libdyld.dylib 0x21900872 0x218fe000 + 10354
Thread 1 name: Dispatch queue: com.apple.libdispatch-manager
Thread 1:
0 libsystem_kernel.dylib 0x219d52f8 0x219bf000 + 90872
1 libdispatch.dylib 0x218e7836 0x218d3000 + 84022
2 libdispatch.dylib 0x218d9916 0x218d3000 + 26902
Thread 2 name: GC Finalizer
Thread 2:
0 libsystem_kernel.dylib 0x219d3998 0x219bf000 + 84376
1 libsystem_pthread.dylib 0x21a781a4 0x21a76000 + 8612
2 libsystem_pthread.dylib 0x21a790b8 0x21a76000 + 12472
3 dontpopdungeon 0x0143ef28 0x5a000 + 20860712
4 dontpopdungeon 0x014264d8 0x5a000 + 20759768
5 dontpopdungeon 0x0143bf7e 0x5a000 + 20848510
6 dontpopdungeon 0x014410cc 0x5a000 + 20869324
7 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
8 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
9 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 3 name: BatchDeleteObjects
Thread 3:
0 libsystem_kernel.dylib 0x219bf8f8 0x219bf000 + 2296
1 libdispatch.dylib 0x218e58ae 0x218d3000 + 75950
2 dontpopdungeon 0x00e3c618 0x5a000 + 14558744
3 dontpopdungeon 0x00db0cc0 0x5a000 + 13987008
4 dontpopdungeon 0x00e3be32 0x5a000 + 14556722
5 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
6 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
7 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 4 name: AsyncReadManager
Thread 4:
0 libsystem_kernel.dylib 0x219bf8f8 0x219bf000 + 2296
1 libdispatch.dylib 0x218e58ae 0x218d3000 + 75950
2 dontpopdungeon 0x00e4e67c 0x5a000 + 14632572
3 dontpopdungeon 0x00e4e3d4 0x5a000 + 14631892
4 dontpopdungeon 0x00e3be32 0x5a000 + 14556722
5 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
6 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
7 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 5 name: UnityWorker
Thread 5:
0 libsystem_kernel.dylib 0x219bf8f8 0x219bf000 + 2296
1 libdispatch.dylib 0x218e58ae 0x218d3000 + 75950
2 dontpopdungeon 0x00e3b862 0x5a000 + 14555234
3 dontpopdungeon 0x00e3b3ea 0x5a000 + 14554090
4 dontpopdungeon 0x00e3ae68 0x5a000 + 14552680
5 dontpopdungeon 0x00e3be32 0x5a000 + 14556722
6 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
7 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
8 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 6:
0 libsystem_kernel.dylib 0x219bf8f8 0x219bf000 + 2296
1 dontpopdungeon 0x013aa0e4 0x5a000 + 20250852
2 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
3 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
4 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 7 name: UnitySubstanceThread
Thread 7:
0 libsystem_kernel.dylib 0x219bf8f8 0x219bf000 + 2296
1 libdispatch.dylib 0x218e58ae 0x218d3000 + 75950
2 dontpopdungeon 0x00d76c10 0x5a000 + 13749264
3 dontpopdungeon 0x00e3be32 0x5a000 + 14556722
4 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
5 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
6 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 8:
0 libsystem_kernel.dylib 0x219bf8f8 0x219bf000 + 2296
1 dontpopdungeon 0x01051520 0x5a000 + 16741664
2 dontpopdungeon 0x0106ee74 0x5a000 + 16862836
3 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
4 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
5 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 9 name: AURemoteIO::IOThread
Thread 9:
0 libsystem_kernel.dylib 0x219bf8a8 0x219bf000 + 2216
1 libsystem_kernel.dylib 0x219bf6a8 0x219bf000 + 1704
2 AudioToolbox 0x241cb964 0x240a4000 + 1210724
3 AudioToolbox 0x241cf330 0x240a4000 + 1225520
4 AudioToolbox 0x240e68da 0x240a4000 + 272602
5 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
6 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
7 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 10:
0 libsystem_kernel.dylib 0x219d3ffc 0x219bf000 + 86012
1 libsystem_c.dylib 0x21927bbc 0x2191d000 + 43964
2 libsystem_c.dylib 0x21927b0c 0x2191d000 + 43788
3 dontpopdungeon 0x01051094 0x5a000 + 16740500
4 dontpopdungeon 0x0106ee58 0x5a000 + 16862808
5 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
6 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
7 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 11 name: com.apple.CoreMotion.MotionThread
Thread 11:
0 libsystem_kernel.dylib 0x219bf8a8 0x219bf000 + 2216
1 libsystem_kernel.dylib 0x219bf6a8 0x219bf000 + 1704
2 CoreFoundation 0x21d076ac 0x21c4b000 + 771756
3 CoreFoundation 0x21d05a32 0x21c4b000 + 764466
4 CoreFoundation 0x21c541c8 0x21c4b000 + 37320
5 CoreFoundation 0x21c94f22 0x21c4b000 + 302882
6 CoreMotion 0x26fc5f20 0x26f73000 + 339744
7 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
8 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
9 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 12 name: UnityPreload
Thread 12:
0 libsystem_kernel.dylib 0x219bf8f8 0x219bf000 + 2296
1 libdispatch.dylib 0x218e58ae 0x218d3000 + 75950
2 dontpopdungeon 0x00db69e6 0x5a000 + 14010854
3 dontpopdungeon 0x00db69a8 0x5a000 + 14010792
4 dontpopdungeon 0x00e3be32 0x5a000 + 14556722
5 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
6 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
7 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 13:
0 libsystem_kernel.dylib 0x219bf8a8 0x219bf000 + 2216
1 libsystem_kernel.dylib 0x219bf6a8 0x219bf000 + 1704
2 CoreFoundation 0x21d076ac 0x21c4b000 + 771756
3 CoreFoundation 0x21d05a32 0x21c4b000 + 764466
4 CoreFoundation 0x21c541c8 0x21c4b000 + 37320
5 CoreFoundation 0x21c53fbc 0x21c4b000 + 36796
6 Foundation 0x224a142c 0x22496000 + 46124
7 dontpopdungeon 0x0148096e 0x5a000 + 21129582
8 Foundation 0x2257264c 0x22496000 + 902732
9 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
10 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
11 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 14 name: com.apple.NSURLConnectionLoader
Thread 14:
0 libsystem_kernel.dylib 0x219bf8a8 0x219bf000 + 2216
1 libsystem_kernel.dylib 0x219bf6a8 0x219bf000 + 1704
2 CoreFoundation 0x21d076ac 0x21c4b000 + 771756
3 CoreFoundation 0x21d05a32 0x21c4b000 + 764466
4 CoreFoundation 0x21c541c8 0x21c4b000 + 37320
5 CoreFoundation 0x21c53fbc 0x21c4b000 + 36796
6 CFNetwork 0x222a9bde 0x22222000 + 555998
7 Foundation 0x2257264c 0x22496000 + 902732
8 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
9 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
10 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 15:
0 libsystem_kernel.dylib 0x219bf8a8 0x219bf000 + 2216
1 libsystem_kernel.dylib 0x219bf6a8 0x219bf000 + 1704
2 CoreFoundation 0x21d076ac 0x21c4b000 + 771756
3 CoreFoundation 0x21d05a32 0x21c4b000 + 764466
4 CoreFoundation 0x21c541c8 0x21c4b000 + 37320
5 CoreFoundation 0x21c53fbc 0x21c4b000 + 36796
6 Foundation 0x224a142c 0x22496000 + 46124
7 dontpopdungeon 0x014604d2 0x5a000 + 20997330
8 Foundation 0x2257264c 0x22496000 + 902732
9 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
10 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
11 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 16 name: com.apple.CFSocket.private
Thread 16:
0 libsystem_kernel.dylib 0x219d3eec 0x219bf000 + 85740
1 CoreFoundation 0x21d0cb50 0x21c4b000 + 793424
2 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
3 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
4 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 17 name: WebThread
Thread 17:
0 libsystem_kernel.dylib 0x219bf8a8 0x219bf000 + 2216
1 libsystem_kernel.dylib 0x219bf6a8 0x219bf000 + 1704
2 CoreFoundation 0x21d076ac 0x21c4b000 + 771756
3 CoreFoundation 0x21d05a32 0x21c4b000 + 764466
4 CoreFoundation 0x21c541c8 0x21c4b000 + 37320
5 CoreFoundation 0x21c53fbc 0x21c4b000 + 36796
6 WebCore 0x2546b0f6 0x25414000 + 356598
7 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
8 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
9 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 18 name: JavaScriptCore::Marking
Thread 18:
0 libsystem_kernel.dylib 0x219d3998 0x219bf000 + 84376
1 libsystem_pthread.dylib 0x21a781a4 0x21a76000 + 8612
2 libsystem_pthread.dylib 0x21a790b8 0x21a76000 + 12472
3 libc++.1.dylib 0x2149869c 0x21492000 + 26268
4 JavaScriptCore 0x2503f5c0 0x24e43000 + 2082240
5 JavaScriptCore 0x2503f62e 0x24e43000 + 2082350
6 JavaScriptCore 0x24e4b640 0x24e43000 + 34368
7 JavaScriptCore 0x24e4b59e 0x24e43000 + 34206
8 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
9 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
10 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 19 name: WebCore: CFNetwork Loader
Thread 19:
0 libsystem_kernel.dylib 0x219bf8a8 0x219bf000 + 2216
1 libsystem_kernel.dylib 0x219bf6a8 0x219bf000 + 1704
2 CoreFoundation 0x21d076ac 0x21c4b000 + 771756
3 CoreFoundation 0x21d05a32 0x21c4b000 + 764466
4 CoreFoundation 0x21c541c8 0x21c4b000 + 37320
5 CoreFoundation 0x21c53fbc 0x21c4b000 + 36796
6 WebCore 0x2548f382 0x25414000 + 504706
7 JavaScriptCore 0x24e4b640 0x24e43000 + 34368
8 JavaScriptCore 0x24e4b59e 0x24e43000 + 34206
9 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
10 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
11 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 20:
0 libsystem_kernel.dylib 0x219d4864 0x219bf000 + 88164
1 libsystem_pthread.dylib 0x21a76e18 0x21a76000 + 3608
2 libsystem_pthread.dylib 0x21a769fc 0x21a76000 + 2556
Thread 21:
0 libsystem_kernel.dylib 0x219d4864 0x219bf000 + 88164
1 libsystem_pthread.dylib 0x21a76e18 0x21a76000 + 3608
2 libsystem_pthread.dylib 0x21a769fc 0x21a76000 + 2556
Thread 22:
0 libsystem_kernel.dylib 0x219d3ffc 0x219bf000 + 86012
1 libsystem_c.dylib 0x21927bbc 0x2191d000 + 43964
2 libsystem_c.dylib 0x21927b0c 0x2191d000 + 43788
3 dontpopdungeon 0x01051094 0x5a000 + 16740500
4 dontpopdungeon 0x0106ee58 0x5a000 + 16862808
5 libsystem_pthread.dylib 0x21a78c7e 0x21a76000 + 11390
6 libsystem_pthread.dylib 0x21a78bf2 0x21a76000 + 11250
7 libsystem_pthread.dylib 0x21a76a08 0x21a76000 + 2568
Thread 23:
0 libsystem_kernel.dylib 0x219d4864 0x219bf000 + 88164
1 libsystem_pthread.dylib 0x21a76e18 0x21a76000 + 3608
2 libsystem_pthread.dylib 0x21a769fc 0x21a76000 + 2556
Thread 24:
0 libsystem_kernel.dylib 0x219d4864 0x219bf000 + 88164
1 libsystem_pthread.dylib 0x21a76e18 0x21a76000 + 3608
2 libsystem_pthread.dylib 0x21a769fc 0x21a76000 + 2556
Thread 0 crashed with ARM Thread State (32-bit):
r0: 0x0c101000 r1: 0x00002380 r2: 0x0c68d000 r3: 0x00001400
r4: 0x00000280 r5: 0x00000000 r6: 0x00000470 r7: 0x01abfdd0
r8: 0x0c101000 r9: 0x00001400 r10: 0x00001400 r11: 0x00000470
ip: 0x0c68d000 sp: 0x01abfdbc lr: 0x3164c621 pc: 0x00000000
cpsr: 0x60000010