Hi, I think I lost a package I bought at the asset store, is there any option to see if I can recover it. I know that bought packages shouldn’t disappear, they stay even if the author removes it, but maybe this has been removed because of rules infringement. Can I do anything?
I already check all my registered accounts on the asset store saved assets section, but it doesn’t seem to be there…
Any help here? Thanks!
which asset is it ?
can you find the purchase confirmation email? (then at least know which account)
“Unity Asset Store purchase confirmation. Order number: …”
can test hidden and deprecated asset filters too:
Well, I found the message where I bought the asset:
It’s FastNoise, the problem is that the email is different and I think I changed it, but for some reason, I don’t have it available on my new account. But I have the paypal transaction, the order no and the invoice code, what can I do?
Thanks!
so maybe related to email change, sounds like only contacting support can help here…
they seem to have some opensource versions of the noise though,
Oh my.
Sorry that was my fault:
Thanks, @mgear .
