I bought the 24$ for 24 assets deal but only 9 assets is in my list

I know this probably not the best place to put this kind of question but the cust. support doesn’t respond to this so here I am…

I bought the 24$ for 24 mega bundles few moments ago and realized that out of 24 assets I only got 9 of them.

this is my second time trying this out since it turns out waiting it out doesnt solve it and there’s only a few days left before the deal’s up I am now kind of desperate. :pray:

So far :

-I got the receipt from the bank that I paid for approximately 27$ (this is + local tax)

-There’s no order confirmation whatsoever in my order history. even when I wait it out there’s no order confirmation despite 9 assets being listed in “My Asset”.

-there’s only 9 assets out of 24 in “My asset” list

I am really lost here. can you help me out?

Thanks.