When I go to the dashboard now, I can no longer see my project’s credentials or vivox information (ccu chart).
It just shows a page that looks like I haven’t set up anything…and it looks as if it’s not treating the account as if it’s the owner of the organization/project (it is the owner of both).

Well, the answer was right in the image. I had to set up payment information, though it didn’t require that before.
Hello! I am glad to hear you are no longer experiencing this issue! I apologize for the confusion caused by this and I have added a step to our Vivox: How do I get started with Vivox in my Unity Project? Knowledge Base article to prevent others from being confused as well. Thanks for bringing this to our attention!
In this case, I will close out this forum post, but please feel free to make a new forum post if you have any other issues. Thanks for your time and I hope you have a great day!