I cannot log into plastic scm

I have plastic scm’s cloud edition but when I try to login in unity it shows me that I succeeded at logging in although it did not actually log me in. Essentially whenever I press the log in button, I am told that I have been logged in (as in the first picture) although it has not logged me in (as shown in the second picture). It also doesn’t come up with any sort of error. I also have the latest version of the version control package.
18379225--1104804--Untitled.jpg 28379225--1104810--scm.PNG

Hi,

What is your Unity version and your Version Control package version?

Regards,
Carlos.