My account Rosyaev - Asset Store
I haven’t received my quarterly payment, I haven’t received any messages on the unity website or by email, nothing. I haven’t received a response to my support ticket after 2 weeks either.
tickets can take a long time to be responded to
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Hi @Rosyaev, I would suggest using this space for future publisher-related topics.
I also asked @AndrewAssetStore to follow up.
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Can you check your payout profile please? Visit the publisher portal and in the Profile section there’s a link to id.unity.com wehre you can check your bank details and also update the tax interview if needed. The tax interview needs to be updated every 3 years, and is one potential cause for missed payouts.
Thank you for your answer, i retake tax interview and i try to update/change payout method, then i get this error
and i dont get sms code
@Rosyaev it might be due to the location. Can you send your support ticker number in DM?
Okay, I wrote to you. I really did initially register in Russia and now I live in Armenia