I met a big issue when ordering the Pro license. Does there have any solution to change the license?

News & General Discussion
1

Hello guys,

I just order the Pro license last week. What I need is a “one seat Pro license with 6 month extension”. I think I make some mistake to makes the order become “6 seats one month”. However, I just only one people who know how to use Unity in my company. Does anyone know what can I do? Otherwise, I’ll be killed by my boss…
Please help me…O_Q

2

Email support. Usually these sorts of things can be cleared up, as long as its brought up as soon as it happens, and you haven’t used the lisences in the meantime.

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3

Hello Kiwasi,

After contact support team, the problem is solved. Thanks for saving my life :smile:

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