I’m trying to re-install Unity because my school laptop was reset, and I’ve had to re-install all my programs and stuff. But when I tried to load up Unity, it said something about a license error or something, so it asked me to save or load a license. So I selected save and saved it, but then I clicked load license and I went to the location my license was at, but there was a problem.
When I saved a license, it saved as an alf file, but when I wanted to load a license, it asked for an ulf file! Can someone tell me what’s going on???
Please contact support for licensing issues:
If you are having technical problems with your Unity license and you can’t find the answer to your question here, please contact support atsupport@unity3d.com. To save you some time, here are some of the most common problems that the Unity Support team helps users with:
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Lost or stolen computer(s)
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Migrating a license from one machine to another
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If your machine dies before being able to “Return” your license (see FAQ section, “Activating your license”)
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Questions regarding your subscription, such as:
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adding VAT to a subscription
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duplicate Charges on subscription
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Mass license request
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Unable to download assets from the Asset Store
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Removing your assets from the Asset Store (for publishers).