Hi, on the 25th of October someone purchased something from my game (as shown in the Google Dev Console), on the 26 of October also.
Today is 27 and the purchases are not showed in the Unity Dashboard, nor the income from them.
My question is, how many days does it take to show the purchases in the unity dashboard?
Usually it was like one day for me, but now it seems to tale longer.
Can you post this to a FAQ so that people know about the delay? Thanks.
Unfortunately we have frequent delays in the Dashboard. I would give it another day or so. Are other/previous purchases showing?
I had another purchase on October 14.
That appeared in the dashboard on October 15.
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Ok, so the purchases appeared in the dashboard after a delay of 2-3 days, but the i have got no revenue from them.
At the top of the page “UnityAds Unpaid Earnings” nothing changed.
Maybe i have to wait another delay?
You get paid from Google (or Apple) for IAP purchases, not Unity. Do the purchases show in your Google Play Developer Dashboard? Ad revenue is separate from IAP revenue and is not related to IAP purchases. You’ll want to post in the Ad forum if you have specific questions or concerns with regard to Unity Advertising.
Yes, they are showed in Google Dashboard.
In unity are showed too, but only if I select for example revenue from last 7 days or 14 days, or when I enter the respective project.
The revenue has not been added to the total revenue in Unity (Ads + IAP), the total unpaid earnings.
I mean, here, on top
Understood, please refer to my previous post.
I created a support ticket.
Great! Keep in mind, any potential reporting issues or delays would not impact your actual revenue.