First, I submitted a ticket and they say time to wait is 2-months?! WHAT?!
I have 3 seats of unity industrial. We’re sujpposed to have a dedicated support person (but 2-months). Two are being used. Try the serial? All used. Try online activate? No available licenses. Figure I’ll sort it later and have one of the devs working on something else return their license? Can’t return the license at this time. HELP?! I’m in the field trying to get something running and need my full funity license with all my purchased plugins. I even tried buying another license. no joy!
1 Answer
1Man, this is definitely something that needs to be resolved ASAP (rather than 2 months). I’m curious, does your industrial license show up on your account in your organization’s subscriptions section? I’m hoping it may just be an issue with the Unity Hub.
If your license does show up on the website, I would try completely deleting Unity Hub and then install the latest version from the Unity web site. I had to do this last week for a similar license issue.