"Installing..." is taking forever, unity hub.

Unity Engine
1

I’ve downloaded the latest official release of unity through unity hub, the download was successful but the “installing…” is taking forever.

32 Likes
2

I second this… I recently tried Unity Hub, and the 2018.1 f2 was stuck with a full progress bar.

Unity Hub should give more detailed information about it’s install progress. Is it stuck? Is it going but waiting for another application to close?

13 Likes
3

I tried the latest beta first, never got past through installation. Then I tried the official release, failed again. At last I only checked the unity editor (of official release), it installed successfully, I installed the components (Standard Assets, android build…etc) later.

3 Likes
4

I have this too. On a Mac. There appear to be a few threads about this dating back a few months. It’s a permissions issue with the Unity folder in your Applications folder…

1 Like
5

I tried a lot of times, it downloaded with success at last.

6

As a bit of maintenance, I nuked everything but my assets store Download folder and the projects. I then installed a fresh HUB. First I downloaded 2017.4.6f1 LTS build. It downloaded fairly quickly. but that was nearly 2.5+ hours ago and still going. What the heck?

Installing with the download assistant version was much quicker.

I am really starting to hate this HUB crap. I hope either they will fix it or just drop it. At this point dropping it to the back burner might be for the best.

I don’t know. It’s just my opinion after all…

3 Likes
7

It’s been working fine for me since I change the permissions on the Unity folder and its contents.

2 Likes
8

Mine has been running for days despite having fast internet connectivity. Wow!

6 Likes
9

How do i change the permissions on the unity folder and its contents I’m having trouble downloading it as well

1 Like
10

@Klevistp12 On a Mac, do a “get info” on the folder and you can change it in the “Sharing and permissions” section at the bottom. You will need to click on the lock icon in the bottom right first. Or you can do the change via the terminal.

2 Likes
11

How can I fix it on a Windows machine?

12

After getting lots errors when installing 2018.3.0f2, changing the folder’s permissions worked for me.

Thanks a lot @transat

13

Been “installing” all morning. Ridiculous. I chose the legit route but I’ve learned my lesson about paying for these products. I’m done.

4 Likes
14

Had the same issue so I just manually moved the downloaded Unity editor out from /Applications/Unity/Hub/Editor into /Applications and told Unity Hub where it is.

15

I simply changed the permissions for folder. If this doesn’t work create a new folder with permissions changed.

16

Hi…
I also have bad experience with this Unity Hub.
I was downloading the new editor and it was nearly finished, roughly 90%. Then my PC accidentally goes to sleep. Then I switch it on again then the download stopped as it never downloaded any part of the installation…
Gosh… i have no choice but to downloading it again from 0.
It’s funny, you Unity guys please make something that if the connection is interrupted it can resume the download, not starting over the download from 0… Not anyone having high speed internet connection like you guys.

8 Likes
17

Same here

1 Like
18

I have same problem :frowning:

19

Which folder permissions should I change?

1 Like
20

I changed all, just in case.

2 Likes