installJavascriptPackages failed UNC paths not supported

Hi, I’m trying to run install and run unity on my school’s computers. All the user data is stored on the network. We are limited on data as we have a satellite connection, so I am installing from the files that were downloaded to a temporary directory.

Unity opens with a gray screen. It seems like it’s having trouble using the appData directory on the server.

Here is the log file:
Built from ‘5.3/release’ branch; Version is ‘5.3.1f1 (cc9cbbcc37b4) revision 13409467’; Using compiler version ‘160040219’
OS: ‘Windows 8.1 (6.3.0) 64bit’ Language: ‘en’ Physical Memory: 8910 MB
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
Initialize mono
Mono path[0] = ‘C:/Program Files/Unity/Editor/Data/Managed’
Mono path[1] = ‘C:/Program Files/Unity/Editor/Data/Mono/lib/mono/2.0’
Mono path[2] = ‘C:/Program Files/Unity/Editor/Data/UnityScript’
Mono config path = ‘C:/Program Files/Unity/Editor/Data/Mono/etc’
Using monoOptions --debugger-agent=transport=dt_socket,embedding=1,defer=y,address=0.0.0.0:56608
InstallEditorPackages failed, output: ‘\IM-SERVER\Users\Joel_Page\Application Data\Unity\Packages’

CMD.EXE was started with the above path as the current directory.

UNC paths are not supported.  Defaulting to Windows directory.

npm ERR! registry error parsing json
npm ERR! registry error parsing json
npm ERR! Windows_NT 6.3.9600
npm ERR! argv "C:\\Program Files\\Unity\\Editor\\Data\\Tools\

odejs\
ode.exe" “C:\Program Files\Unity\Editor\Data\Tools
odejs
ode_modules
pm\bin
pm-cli.js” “install” “unity-editor-home-0.0.7.tgz” “unityeditor-cloud-hub-0.0.1.tgz” “–cache=./.npm” “–json”
npm ERR! node v0.12.7
npm ERR! npm v3.3.3

npm ERR! Unexpected token <
npm ERR! <!doctype html>
npm ERR! <html lang="en">
npm ERR! <head>
npm ERR!   <meta charset="utf-8">
npm ERR!   <title>unityeditor-cloud-hub-0.0.1.tgz</title>
npm ERR! 
npm ERR!     <meta name="description" content="">
npm ERR!     <meta name="keywords" content="">
npm ERR!     <meta name="twitter:url" content="https://www.npmjs.com/package/unityeditor-cloud-hub-0.0.1.tgz">
npm ERR!     <meta name="twitter:title" content="npm: unityeditor-cloud-hub-0.0.1.tgz">
npm ERR!     <meta name="twitter:description" content="">
npm ERR! 
npm ERR! 
npm ERR!   <meta http-equiv="cleartype" content="on" />
npm ERR! 
npm ERR!   <meta name="apple-mobile-web-app-capable" content="no">
npm ERR!   <meta name="description" content="npm is the package manager for javascript">
npm ERR!   <meta name="viewport" content="width=device-width,minimum-scale=1.0,initial-scale=1,user-scalable=yes">
npm ERR! 
npm ERR!   <link rel="apple-touch-icon" sizes="57x57" href="/static/images/touch-icons/apple-touch-icon-57x57.png">
npm ERR!   <link rel="apple-touch-icon" sizes="60x60" href="/static/images/touch-icons/apple-touch-icon-60x60.png">
npm ERR!   <link rel="apple-touch-icon" sizes="72x72" href="/static/images/touch-icons/apple-touch-icon-72x72.png">
npm ERR!   <link rel="apple-touch-icon" sizes="76x76" href="/static/images/touch-icons/apple-touch-icon-76x76.png">
npm ERR!   <link rel="apple-touch-icon" sizes="114x114" href="/static/images/touch-icons/apple-touch-icon-114x114.png">
npm ERR!   <link rel="apple-touch-icon" sizes="120x120" href="/static/images/touch-icons/apple-touch-icon-120x120.png">
npm ERR!   <link rel="apple-touch-icon" sizes="144x144" href="/static/images/touch-icons/apple-touch-icon-144x144.png">
npm ERR!   <link rel="apple-touch-icon" sizes="152x152" href="/static/images/touch-icons/apple-touch-icon-152x152.png">
npm ERR!   <link rel="apple-touch-icon" sizes="180x180" href="/static/images/touch-icons/apple-touch-icon-180x180.png">
npm ERR!   <link rel="apple-touch-startup-image" media="(device-width: 768px) and (device-height: 1024px) and (orientation: landscape) and (-webkit-device-pixel-ratio: 1)" href="/static/images/touch-icons/apple-touch-startup-image-1024x748.png">
npm ERR!   <link rel="apple-touch-startup-image" media="(device-width: 768px) and (device-height: 1024px) and (orientation: portrait) and (-webkit-device-pixel-ratio: 2)" href="/static/images/touch-icons/apple-touch-startup-image-1536x2008.png">
npm ERR!   <link rel="apple-touch-startup-image" media="(device-width: 768px) and (device-height: 1024px) and (orientation: landscape) and (-webkit-device-pixel-ratio: 2)" href="/static/images/touch-icons/apple-touch-startup-image-2048x1496.png">
npm ERR!   <link rel="apple-touch-startup-image" media="(device-width: 320px) and (device-height: 480px) and (-webkit-device-pixel-ratio: 1)" href="/static/images/touch-icons/apple-touch-startup-image-320x460.png">
npm ERR!   <link rel="apple-touch-startup-image" media="(device-width: 320px) and (device-height: 568px) and (-webkit-device-pixel-ratio: 2)" href="/static/images/touch-icons/apple-touch-startup-image-640x1096.png">
npm ERR!   <link rel="apple-touch-startup-image" media="(device-width: 320px) and (device-height: 480px) and (-webkit-device-pixel-ratio: 2)" href="/static/images/touch-icons/apple-touch-startup-image-640x920.png">
npm ERR!   <link rel="apple-touch-startup-image" media="(device-width: 768px) and (device-height: 1024px) and (orientation: portrait) and (-webkit-device-pixel-ratio: 1)" href="/static/images/touch-icons/apple-touch-startup-image-768x1004.png">
npm ERR!   <link rel="icon" type="image/png" href="/static/images/touch-icons/favicon-32x32.png" sizes="32x32">
npm ERR!   <link rel="icon" type="image/png" href="/static/images/touch-icons/favicon-230x230.png" sizes="230x230">
npm ERR!   <link rel="icon" type="image/png" href="/static/images/touch-icons/favicon-96x96.png" sizes="96x96">
npm ERR!   <link rel="icon" type="image/png" href="/static/images/touch-icons/android-chrome-192x192.png" sizes="192x192">
npm ERR!   <link rel="icon" type="image/png" href="/static/images/touch-icons/coast-228x228.png" sizes="228x228">
npm ERR!   <link rel="icon" type="image/png" href="/static/images/touch-icons/favicon-16x16.png" sizes="16x16">
npm ERR!   <link rel="manifest" href="/static/images/touch-icons/manifest.json">
npm ERR!   <link rel="shortcut icon" href="/static/images/touch-icons/favicon.ico">
npm ERR!   <link rel="yandex-tableau-widget" href="/static/images/touch-icons/yandex-browser-manifest.json">
npm ERR!   <meta property="og:image" content="https://www.npmjs.com/static/images/touch-icons/open-graph.png">
npm ERR!   <meta name="apple-mobile-web-app-capable" content="yes">
npm ERR!   <meta name="msapplication-TileColor" content="#cb3837">
npm ERR!   <meta name="msapplication-TileImage" content="/static/images/touch-icons/mstile-144x144.png">
npm ERR!   <meta name="msapplication-config" content="/static/images/touch-icons/browserconfig.xml">
npm ERR!   <meta name="theme-color" content="#cb3837">
npm ERR! 
npm ERR!   <link rel="canonical" href="https://www.npmjs.com/package/unityeditor-cloud-hub-0.0.1.tgz">
npm ERR!   <link rel="stylesheet" media="all" href="/static/css/index.8340e1bc.css">
npm ERR!   <link rel="search" type="application/opensearchdescription+xml" href="/opensearch.xml" title="npm">
npm ERR!   <link rel="stylesheet" href="//fonts.googleapis.com/css?family=Source+Sans+Pro:300,400,600,700">
npm ERR!   <!--[if lt IE 9]>
npm ERR!     <script src="//cdnjs.cloudflare.com/ajax/libs/html5shiv/3.7.2/html5shiv.min.js"></script>
npm ERR!   <![endif]-->
npm ERR! 
npm ERR! 
npm ERR!   <script src="/static/js/index.min.e41ddaf7.js"></script>
npm ERR! 
npm ERR! </head>
npm ERR! 
npm ERR! <body itemscope itemtype="http://schema.org/WebSite" data-crumb="XixSi4v3H6xH9RXqHAlUupaavb68f4R6eXRSf8TWNoi">
npm ERR!   <meta itemprop="url" content="https://www.npmjs.com/">
npm ERR! 
npm ERR!     <nav>
npm ERR!         <a href="#" id="npm-expansions" data-event-trigger="click" data-event-name="npm-expansions">node package manager</a>
npm ERR!         <a href="/npm/on-site">npm On-Site</a>
npm ERR!         <a href="/npm/private-packages" data-event-trigger="click" data-event-name="private-modules-nav-link">npm Private Packages</a>
npm ERR!         <a href="/npm/open-source">npm Open Source</a>
npm ERR!         <a href="https://docs.npmjs.com">documentation</a>
npm ERR!         <a href="/support">support</a>
npm ERR!     </nav>
npm ERR! 
npm ERR!   <header>
npm ERR!     <div id='npm-logo'>
npm ERR!       <a href="/"><img src="/static/images/npm-logo.svg" alt="npm logo" /></a>
npm ERR!     </div>
npm ERR! 
npm ERR! 
npm ERR!       <div id="user-info" class="anonymous">
npm ERR!           <a href="/login"><img alt="" src="/static/images/wombat-avatar-small.png" /></a>
npm ERR!           <ul class="single">
npm ERR!               <li><a href="/signup">sign up</a> or <a href="/login">log in</a></li>
npm ERR!           </ul>
npm ERR! 
npm ERR!       </div>
npm ERR! 
npm ERR! 
npm ERR!     <form id="npm-search" action="/search" method="get" itemprop="potentialAction" itemscope itemtype="http://schema.org/SearchAction">
npm ERR!       <meta itemprop="target" content="https://www.npmjs.com/search?q={q}">
npm ERR!       <div id="site-search-container">
npm ERR!           <input name="q" value="" type="search" id="site-search" placeholder="find packages" tabindex="1" autocorrect="off" autocapitalize="off" itemprop="query-input" />
npm ERR!       </div>
npm ERR!       <input type="submit" id="site-search-submit" />
npm ERR!     </form>
npm ERR! 
npm ERR!   </header>
npm ERR! 
npm ERR!     <div class="container content">
npm ERR!       <div class="container">
npm ERR!   <hgroup>
npm ERR!     <h1>not found</h1>
npm ERR!     <h2>
npm ERR!         unityeditor-cloud-hub-0.0.1.tgz will be yours. Oh yes, unityeditor-cloud-hub-0.0.1.tgz will be yours.
npm ERR!     </h2>
npm ERR!   </hgroup>
npm ERR! </div>
npm ERR! 
npm ERR! <div class="container narrow">
npm ERR! 
npm ERR! 
mkdir unityeditor-cloud-hub-0.0.1.tgz
    npm ERR! cd unityeditor-cloud-hub-0.0.1.tgz
    npm ERR! npm init
    npm ERR! # work your magic…
    npm ERR! npm publish
    npm ERR! 
npm ERR! 
npm ERR!   <img class="roomy-and-flexible" src="/static/images/not-found.png">
npm ERR! </div>
npm ERR! 
npm ERR!     </div>
npm ERR! 
npm ERR!   <footer>
npm ERR! 
npm ERR!     <div class="container">
npm ERR! 
npm ERR! 
npm ERR!         <ul class="columnar">
npm ERR!           <li>
npm ERR!             <h3>You Need Help</h3>
npm ERR!             <ul class="links">
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pm-debug.log

installJavascriptPackages failed
 
(Filename: C:/buildslave/unity/build/Runtime/Utilities/Argv.cpp Line: 168)

Error loading file:///%2F%2FIM-SERVER%2FUsers%2FJoel_Page%2FApplication%20Data%2FUnity%2FPackages%2Fnode_modules%2Funity-editor-home%2Fdist/index.html#/project/recent

 
(Filename: C:/buildslave/unity/build/Editor/Platform/Interface/NativeWebViewWindow.cpp Line: 50)

Any ideas? Is running Unity on a server possible?

Thanks for the help!

-Joel

Update:

I tried extracting the files manually and putting them in the “Application Data/Unity/Packages/node_modules/unity-editor-home/” and ran as administrator. The editor.log file now states

Built from '5.3/release' branch; Version is '5.3.1f1 (cc9cbbcc37b4) revision 13409467'; Using compiler version '160040219'
OS: 'Windows 8.1  (6.3.0) 64bit' Language: 'en' Physical Memory: 8910 MB
BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
Initialize mono
Mono path[0] = 'C:/Program Files/Unity/Editor/Data/Managed'
Mono path[1] = 'C:/Program Files/Unity/Editor/Data/Mono/lib/mono/2.0'
Mono path[2] = 'C:/Program Files/Unity/Editor/Data/UnityScript'
Mono config path = 'C:/Program Files/Unity/Editor/Data/Mono/etc'
Using monoOptions --debugger-agent=transport=dt_socket,embedding=1,defer=y,address=0.0.0.0:56612

But still had a gray screen.

Edit:
Had to extract only the home package and unity worked now!

Edit 10-31-16:
To sum up some other fixes I have found. An easier way to get the correct packages extracted is to log in as the local administrator and run unity, then copy the App Data to the user account.

If you are still getting the grey screen, ensure that the user has full access to their app data folder. If all else fails, open a saved scene file. The editor should launch, but you won’t be able to save changes. If you open the Open Project window and close it again, an error should appear in the console pane saying what the problem is.

Please fix this Unity!

We tried that to no avail. We are getting a message that the appdata folder in the Recycle bin is corrupted and then continue to get the gray screen. The appdata folder was previously moved to the students’ individual H drives before this fix was suggested. We even tried moving it back to the admin profile, opening a project in Unity when logged in as the admin, and then copying the appdata folder back to the student profile. The gray screen persists.