Integration still not complete on my unity ads page

Unity Services
1

I reuploaded a version with analytics turned on yet it still says integration not complete :confused:

2

Analytics or Ads? Whatā€™s the first part of url to page where it says itā€™s not complete?

-Rasmus

3

https://analytics.cloud.unity3d.com/

4

is there a bug or something? why isnā€™t my app linked with the unity ads thing. It is linked in a way but still says ā€œintergration not completeā€ on the analytics page and gives me no data on it

5

Hi @JDVDeisgn ,

On which part of the Analytics Dashboard do you see integration not complete? What version of Unity are you using? Are you using the downloadable Analytics plugin or are you enabling Analytics from the Services window?

6

the analytics page, 5.3, services window

7

Hi @JDVDeisgn ,

For basic integration for Unity Analytics in 5.3 you should only need to open the Services window, enable Analytics, and then click play in the editor.

Would you mind opening a support ticket with your project id so that we can take a look into this, Unity Cloud

1 Like
8

I have the same problem. I did not find out until after I launched the game because it gave us no indication there was any problem. We only discovered it when we noticed it was making no money. No answer from support other than to say that they got the ticket mean while we are just loosing money because ads are showing on our game to our clients we are just not getting paid for them. At this point I think it might be wise to use another ad company.

9

@yourwebbase , please provide some additional information about the problem. This thread is about Unity Analytics, but seems from your message you are referring to Unity Ads, so I would like some more info.

Thanks,
Rasmus

10

Thanks for the additional information. I checked your game, and no traffic has been registered to our Ads servers, so I assume some configuration mistake. However also given you donā€™t even have any traffic on Analytics based on your screenshot, something seems to be completely off. Can you check device logs for which game ids are used for Ads and either verify yourself or send to me in PM, then I can check.

Thanks,
Rasmus

11

Thank you Ramsus I think we have it resolved.

12

i am facing the exactly same issue in unity 5.5. i have enabled analytics from services, linked my projectID ( 79290415-997a-4631-98c3-f773d1db208f )and clicked on play in editor.but it still shows ā€œintegration not completedā€. Does anyone know how to solve it?