iPhone trial turnaround time?

Unity Engine
,
1

How long does it usually take to get a trial key?
I sent a request last Thursday but haven’t heard back yet. I know that includes some holiday time, but just thought it would be a fairly quick thing to get. Maybe things are a bit busy at the moment?

Thanks
Dave

2

1-2 days

3

HiggyB can normally hook you up immediately! :slight_smile:

4

I sent the email around 9:16am and got the response at 11:56pm on 4/7.

PS. You download it now but you can’t use it until you get a serial number:

http://unity3d.com/unity/unity_iphone.dmg

5

Thanks for the replies guys. I sent them a follow up today, so hopefully it should come through soon. Unless of course HiggyB can come along and help me out :slight_smile:

6

You rang? :slight_smile:

You’ve got mail Dave, at both email accounts to be safe as we never received your email from last week (not sure what’s up with that :frowning: ).

7

Thanks HiggyB,
I’ve replied to your mail. You’re probably tucked up in bed right now, but hopefully someone will pick it up and send a key over soon :slight_smile:

8

haven’t heard back yet Tom. Any chance you can take another look please? Maybe my email didn’t make it again.

Thanks
Dave

9

I have a ton of stuff to do every day, I’ve got your PM and will look for your email. Hang in there! :slight_smile:

10

sorry Tom, I’m being impatient :slight_smile: … itching to try this out on the iPhone!
When you get a spare mo to sort the key out that would be great.

11

You’ve got mail. Now let’s stop using forum threads for this stuff and leave it to PM’s… :slight_smile:

12

I sure hope things like issuing an iPhone trial key are a single web form with fields for name/email (which checks for duplicates, generates a key, sends an email with the key, etc etc).

If not, ouch!

13

It’s all a rather simple process, it’s a basic web form with a touch of my own copy/paste text* around it to make it “my” reply. Generating custom trials is easy, but it is one of those things that can cause death by a thousand pin pricks so we’re looking to automate more and more of it in the future.

*FYI: Text Expander for_the_win!