I watch ads for reward… then tap and install the app from ads… then the app restart… but I did not get the reward cause the app was restart
Hi,
Can you please provide information about:
- Which game were you playing?
- What ad did you see?
- Your device model?
Thanks,
Rasmus
any ads, admob,unity ads and vungle… from the reward ads
I’m using j7 pro… I’m just asking if that was possible…
cause we got this problem from review hes said
“Watching an ad opens up Google Play to download the app, but when I go back the game restarts and I don’t get a bonus for the ad.”
As I understand, you are game developer/publisher of a game which has gotten a low rating because of this issue?
Yes, Android could choose to restart the game if there isn’t enough available memory on device. Either because of too many processes running or low-end device. Not trivial to solve, as game never gets the callback from SDK, but we have the “server-to-server” feature for this, which allows you as game developer to get notification on server side, where you can then keep state: Implementing server-to-server redeem callbacks
Does that apply in your case?
/Rasmus