Issue with Payout Tax Info on Asset Store Publisher Payout Profile

[nayemfiver]

Hello,

I’m experiencing an issue with the Payout Tax Info section in the Asset Store Publisher Payout Profile. When I navigate to the status page, the webpage appears to be broken and doesn’t load correctly. I’ve attached a screenshot of the issue for reference.

Additionally, my tax status is showing as “missing”, and I’m unsure how to resolve this.

Could you please advise on how to fix this issue?

Thank you for your assistance.

[CodeSmile]

@nayemfiver

the webpage appears to be broken and doesn’t load correctly

Try a different browser, and if need be, disable all plugins for that site or in general. Especially Adblockers and privacy/cookie filters, unfortunately, can interfere with normal website operations.

[Hoshio]

Same problem on my side.
Already tried with Chrome, Firefox and Edge without any success.

[leo-assetstore]

Hello guys, I asked the relevant team about it. But I don’t see any screenshots, can someone please attach it to the thread?

[leo-assetstore]

Also, here are the relevant FAQs:

• Tax FAQ for Publishers
• What do I need to do to get my Asset Store payout?
• When and how will I receive my Asset Store payout?
• Are there any fees involved in Asset Store payouts?
• I am an individual Danish Asset Store Publisher; why can’t I declare myself as an individual?
• My TIN number is giving an “invalid” error
• Where can I find information about my Asset Store earnings for tax purposes?
• Which Unity Organization should I use for my Asset Store payout profile?
• Why have I not received my Asset Store publisher payout?

If that doesn’t help, please contact the Customer Support team with the details of the case: https://support.unity.com/hc/en-us/requests/new?ticket_form_id=65905.