Issues importing biped character from Max

[Rukas90]

Hello there,
I am working on this project and was looking for some characters and found this really cool rigged character on Turbosquid: https://www.turbosquid.com/3d-models/eric-rigged-people-3d-1310834

I opened this file:

rp_eric_rigged_001_Biped_native.max

and just pressed export and exported it to FBX.

The issue is that when I try to import this biped character from Max to Unity it shows this error message in Unity:

Never really had this issue before so not sure what is the problem… Would really appreciate if someone could help me with this. Thank you!

[kdgalla]

Did you try to manually configure? (Press the “configure…” button). Sometimes Mecanim can’t figure out a model’s avatar so you have to assign the bones to the right places yourself.

[Jojoba007]

Try working with CAT rigs in 3ds Max next time. Much faster to work with and export is also better to Unity.
Check out some CAT tutorials on YouTube:

What Is 3ds Max CAT And Why You Should Use It For Animation

[piXelicidio]

Hi,
As the errors are displaying there you need to disable “triangle pelvis”, that’s a setting on the Biped structure:
See this image,

1. make sure biped is in Figure Mode.
2. Uncheck Tirangle pelvis.
3. export again.

[Artemcg]

1. yes disable Uncheck Triangle pelvis,
2. and enable Triangle Neck