Issues with login, activation & update [Proxy/PAC/WPAD related]

Hi everyone,

First of all, let me present myself as I’m new to this forum/community.
I work for the IT department of a major video game company and am.
Since Unity3D was upgraded to 5.x, we started to get activation problems which were not present before.
As many are aware, the AssetStore inside Unity3D doesn’t fetch the IE/Windows proxy settings.
We had to put in place this little config hack so that users can access the asset store from Unity directly:
http://blog.gfx47.com/2011/03/08/unity3d-httphttps-proxy-problem-solved-o/
I wonder why this issue from 2011 or older has STILL NOT been fixed…

Back to my issue.
We’re in a corporate environment (proxy is mandatory + restrictive firewall) where proxy settings are set automatically (IE/Windows proxy option = Automatically detect settings). For those who know a bit about it, this setting makes IE/Windows fetch a PAC/WPAD file provided by the DHCP option 252. Unfortunately, the new Unity3D activation/account login process doesn’t seem to like these automatic proxy settings. We are unable to login, activate and update the software.

When we deactivate the automatic proxy setting, the proxy environment variables (for assetstore) and we force the proxy in the IE/Windows proxy settings, Unity3D is able to login, activate and update. Doing this in a manual way is unbearable for our IT guys as we have 100+ licenses. Anyone experienced the same issue? Any DEVs out there that could have a look? Unity community, you are my only hope!

BUMP!

Bump again

have you tried manual activation? Manual activation Unity 5 - Unity Engine - Unity Discussions

1 Like

Hello Aurore,

Sorry for the late reply and thanks for looking into it.
Unfortunately manual activation doesn’t fit our needs as we have to deal with a lot of installations/licenses.
Having to manually activate all of them would be a nightmare and we’re not even talking about updates.

Is there other ways I could get support from Unity?

Cheers,
dub452

Would you find it easier to do it through the command line? Unity - Manual: Command-line arguments

Yes, if we’re able to do manual activation through command line it should do the trick.
Thx!