I’m struggling with this case for a month already.
Message from resolution center
Guideline 1.3 - Safety - Kids Category
We noticed that your kids app includes third-party analytics, third-party advertising or collects, transmits, or has the ability to share personal information or device information.
Specifically, your app includes the following feature(s), contrary to guideline 1.3 of the App Store Review Guidelines:
Third-party analytics with the ability to collect, transmit or share identifiable information (such as name, address, date of birth, email, location, photos, videos, drawing or the ability to chat), device information, or the IDFA.
Next Steps
To resolve this issue, please remove this functionality or revise your app so that no personally identifiable information or device information is sent to third parties.
I even had a call from Apple and they told me about new kids safety rules that become more strict. That’s why they are not OK with the Unity Analytics library which has access to device name information and etc. However I can’t remove it, because I need IAP feature.
Here is my status and what I’ve already tried to do with all these:
- I’m using Unity 2019.2.12f1. Analytics Libarary 3.3.2. Ads package is removed
- I’ve disabled HW statistics in player settings
- I’ve added some runtime code to disable Unity Analytics
- I’ve deleted UnityAds folder from XCode project (why it’s here, btw?)
- I’ve changed the contents of DeviceSettings.mm file
Please, I would be very grateful for any tips how to resolve this issue. It all looks like a huge bug.