Latest Android build stuck on title screen

Unity Engine
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1

Greetings,

I’ve been trying to push a new version of my game to Google Play and open it up for internal testing. I use Unity Cloud Build to build the .aab (I’ve also tried .apk). The “live” version on the store from December 2021 works fine on my Android device but the latest version seems to start up fine and the title screen loads and the music plays but when I click Play it just stays on the title screen with the progress spinner spinning and never loads the first play scene.

The game runs fine in the editor.

I had an issue where, after merging tons of changes from my iOS branch into my Android release branch all my android sdk stuff was gone and I had to reinstall all the android stuff and I’m not sure I’ve got all the build settings quite right. It’s been so long since I went through that process originally.

I’ve got Backtrace installed but no errors are being logged and Odin Validator isn’t finding any issues in the project.

I am stuck on how to diagnose this.

Any suggestions?

Thanks!

2

Try building it once locally and test the apk to see if it throws any errors in the logcat.
Get the complete logocat (don’t apply any filters) and share here to have a look.

3

Interestingly, Google Play’s pre-launch report said no issues were found. FWIW, here is a link to the game (with the December release) on Google Play.

PM me an email if you’d like me to add you as a tester.

4

For testing purpose, ignore the release keystore by just selecting debug option from dropdown.

5

Thanks again,

Are you talking about this dropdown?
8181497--1065653--upload_2022-6-4_20-31-20.png

Okay, I got android logcap installed but forgive my ignorance. It looks like it wants me to build & run unity against a connected physical device. I have an android phone (a Motorola) and I plugged it into my gamedev machine but logcat does not seem to recognize it. I am totally new to this process so what am I missing to be able to get logcap to analyze my build?

8181497--1065656--upload_2022-6-4_20-32-12.png

6

Dude, you rock. I got the android connected and logcat immediately identified the issue:
8181521--1065662--upload_2022-6-4_21-8-34.png

I’m guessing I didn’t see this issue in the editor because I had unchecked the box to show the tutorial at some point and that was saved in my playerprefs.

Thanks so much!

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7

Glad I was helpful!
All the best for your project!

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