Has anybody else had a problem with licensing / subscriptions?
I started a Plus subscription in September (and was just billed again for this month), and just tried to migrate my environment to a new computer. When signing in with my account, it does not automatically let me choose Plus like it used to… it asks for a license key.
I never received a license key in my Unity Plus subscription confirmation emails; when I log into my account on the Unity3D website, there is no sign of the Plus account listed under my licenses or subscriptions.
Anybody else had problems with this?? (pretty annoying that I have now spent $175 and received zero benefit from doing so… instead, I just get a headache and have to waste my time with this…)
Are you sure you’re going to the right page? Your account is at id.unity.com and your subscriptions are listed inside your Organization. From there you assign your seat. If you don’t have your original email with your license key, I believe you need to revoke your seat, and re-assign it. That will e-mail you another key. Or contact support@unity3d.com.
I was able to get the activation key re-sent by fiddling with the seat assignment via Organization… thanks.
Question: Do I need to do something to update the Unity editor itself, now that my sign-in is Plus (but I registered it as Personal edition earlier since I was unable to assign Plus… not sure how I can enter the license key to upgrade it?)