Lincense revoked and can't create new one - impossible to use Unity

Unity Engine
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1

My personal license was revoked suddenly without apparent reason and hub will not allow me to create new personal license. It says:

“Your Personal Edition license was revoked because you company might have a paid subscription. Contact your system administrator or you organization’s account owner to get a valid license.”

And:

“You’re not eligible to get a personal Edition license because your company might have a paid subscription. Contact your system administrator or your organization’s account owner to get a valid license.”

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I am currently not part of any company and I do not meet the criteria for Pro license.

Restart or reinstall did not help, I was using latest version (3.9.1 I think), but tried older versions too . I can’t use Unity right now.

2

try visiting this website, you have all information there about your account and the licenses you have access to

https://id.unity.com/en/account/edit

3

are you using Company email?
Or connected from company network?

4

I am using personal email, connected from home network. In the past I have used company email (which was their requirement), but when I left the company I changed it back to my own email.

I suspect this is the culprit of the problem, because I have had similar issue in the past. It seems that they (Unity) have 2 places where they store email which are not synced, and when you change your email in the web admin, the other place keeps the old email. In the past I resolved it with Unity customer support, but today they have a statement on the support page that they respond in 2 months time…