Livestream stopped working

As of today Livestream is not working for me.

Is the analytics Livestream working for you guys?

No, it’s not for me neither

@Brutusomega , @Guillaumzed

Yes, it looks like we are having an issue with the service. Thanks for alerting us to it. We are currently investigating the cause and I will update you when we have more information.

@Brutusomega , @Guillaumzed

The Livestream service should be up and running now. There was an issue on our servers, but it should be corrected now.

Please note that it may require a hard refresh of your browser (CTRL + F5) to see the Livestream page correctly.

I apologize for any inconvenience this issue has caused.

Please let me know if you are still unable to see your Livestream page.

Thank you!

hi, Livestream seems to be broken today again.

It stopped working yesterday.

@Brutusomega , @Guillaumzed

We did have an outage over the weekend, but the Livestream service should be up and running now.

Please let me know if you are still unable to see your Livestream page.

It’s down for me most of today.

@SniperED007

Thanks for reporting this. Our Ops team is aware and they are working to get it back up and running. Sorry for the inconvenience.

@SniperED007 ,

The Livestream service should be up and running now. There was an issue on our servers, but it should be corrected now

Please note that it may require a hard refresh of your browser (CTRL + F5) to see the Livestream page correctly.

Please let me know if you are still unable to see your Livestream page.

Livestream is not working again.

@Brutusomega ,

Livestream should be operational now.

The underlying cause was an issue with our cache server. This only affects Livestream data, so the Analytics service is otherwise unaffected.

We are actually in the process of migrating to a different cache server which will hopefully reduce the amount of outages like this.

Hi,

Livestream is not working for me yet.

Hello. is it malfunctioning today ? My game has a very low download rate today (it’s 3 times lower than usual). Not sure if it’s because of google play research being bad to my game (like it happens from time to time) or if it’s about livestream … can you tell ? thanks

Livestream is not working correctly today, i also have much lower numbers than usual

@yamansedar , @Guillaumzed , @Brutusomega

We are looking into a couple of Livestream issues.

  1. The map doesn’t seem to be functioning correctly
  2. The numbers may be under reported

If you could DM me with your Project ID and what specific number is under reported for you, that would be very helpful.

I apologize for any inconvenience this issue has caused.

Livestream numbers seem closer to reality today for me.
What about you guys?

Yes, it looks closer for me too, but still a bit low.
I’ve checked yesterday’s “new users” number on the overview panel, and it’s normal. So the livestream’s “new users” number was indeed, not working correctly “in live”, yesterday.