Campaigns have disappeared today. When adding new ones with the same name, an error occurs.
Please, help!
@JeffDUnity3D can you help me please?
Organization: 7971561891860
Project: 54e5774a-6df8-43f1-be7b-345999f244d8
Environment: 42b66f29-b4e6-4d7d-8cb6-66f01066133d
In the screenshot, it looks like you already have a campaign listed in the background with the same name that you are trying to enter? Do you mean the Start/End dates have disappeared?
@JeffDUnity3D
I have 2 environments:
Sandbox
Production
In Sandbox environment all campaigns are gone.
Sorry, I don’t quite follow. It seems you have them highlighted in the screenshot? How are they missing? Can you click through on those links?
@JeffDUnity3D This is a different environment (Production). In the Sandbox environment, there were the same campaigns, but they disappeared.
What was the point of the green highlights in the photo above and the red squiggles? I believe I might be missing something. Is this data available in the RC dialog from within the Unity Editor?
Update - We have identified the potential cause, can you refresh your Campaigns and check again? Apologies on the inconvenience.
@JeffDUnity3D Thank you! Now everything is fine.
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