Multiplay Cost and Reporting Report

[lobador]

Hi everyone,

I’m not sure whether this is the correct place for this question but I have a question related to the Multiplay Cost.

About 2 weeks ago, I tried the Game Server Hosting service and just run my application for 1 day. However as far as I see in the cost reports, regularly I have been costed for Multiplay Core and Multiplay Ram SKU. Even though I archived my matchplay project, my game service bill still has been increasing.

How can I cancel this service? How can I cancel this Game Server Hosting? Hope someone can help me with this.

Thanks in advance

[RikuTheFuffs-U]

Hi @lobador , I flagged this to the Multiplay team. Hopefully they’ll reach out to you ASAP to help you.
In the meantime, did you try disabling the service yourself? I.E: turning off fleets, matchmaker and so on

[RikuTheFuffs-U]

Hey @lobador , I’ve got an official reply.

This post shows you how to stop spending money for your allocations, and should solve your problem!

If you have further concerns you can always open a support ticket via uDash. Hope this helps!

[lobador]

Hi @PaoloAbela ,

Thanks for your answer I’m editing my post because I shared the cumulative graphs on the original post by mistake.

Looks like I don’t have any issues at the moment.

Thanks for your answer again!