My free trial is running out, and I’m not in the Behaviour beta yet (or Muse Sketch) so I tried disabling my muse auto renewal. It seemed to work, I got a “sorry to see you go” satisfaction survey. But when I clicked back to Manage seats, it still showed the auto renewal as active.
I toggled the switch to Off again and clicked save and this time it worked. So I don’t know if it was a bug, or maybe the satisfaction survey distracted me from clicking Save, but either way theres an opportunity to avoid some people having a bad time