Muse dont work, and send me first messege again about sign up

I use muse, but muse send me message, about sign up and 2 hours waiting, i complete steps, but, muse dont work, and send me first messege again about sign up

The solution to this question is to log in to your ID, then enter it again, and at the upper right corner where your name’s initial letter is located, the question will be resolved.