My MacBook Pro crashed (hardware dead)

I am very disappointed with the Apple quality of products and the technical support.
They are only design but the quality of products leave much to be desired.

My 2 and a half years old MacBook Pro (15 ", 2.5 Gzh., Geforce 8600 M , 4 Gb RAM) has broken, it is the motherboard and the repair cost is about 1000 euros. Yes you have read well: one thousand euros to repair the MacBook Pro!
Of course I have decided not to repair and continue the Unity development in a Windows PC. Fortunatelly I had a backup of my projects. :wink:

The notebook was like new because I only used it with Unity and I have had very much care with it. I bought it in year 2008 when Unity still was only for Mac…
:frowning: :frowning: :frowning:

Maybe when your new machine dies, Unity will be running an Android tablets, and you can try that! :slight_smile:

I feel your pain. I have a Macbook Pro from the same generation (last chassis design before they went Unibody). It’s on life support now. Battery is shot, ‘l’ key doesn’t work, I had to replace the back right fan a month after purchase, I can’t close the lid without it constantly “waking up”, the trackpad/keyboard ribbon cable is breaking, causing me to use an external keyboard. Yep, that computer has been officially a desktop for several months.

My MacBookPro fell to the ground a couple of times already, don’t ask why, it wasn’t my fault. I had to bend it a bit and it more looks like some Star Wars device but it works and it still has these amazing edges to scratch yourself. I love it!

One of my clients dropped an iPad onto a (concrete) floor from about six feet. It didn’t break. Nothing cracked. It works just fine. The only damage was a small kink in the metal frame, near the top button. (Something tells me the iPad 2 won’t be quite so over-engineered.)

I’ve never had a single problem with my Apple kit either, and their customer service has been flawless in my experience—an oft-ignored feature that few tend to consider. (They even replaced the battery in my old laptop because it was one of those flagged by Sony as being from a bad batch. This was more than a year after the warranty expired.)

On the other hand, my mother’s 7-year-old HP brick of a 17" laptop is only now starting to fail after over seven years, while my brother’s been using an old PC (built using an Asus “Pundit” barebones kit) I’d originally put together for a school way back around 2002, and it’s still working fine.

However, that Asus box was just one of 20 I built for the school: by 2008, when they were replaced and sold off to students or staff, only six were still working. All were identical. All were built by me. All were in the same two IT rooms, and every single damned one of them worked just fine for at least five years or so, which, in my experience, was about par for the course for a typical PC. That one (that I know of) is still going strong after eight years of service is pretty good going given that there are things in that box spinning at 1000s of revolutions per minute, all day, every day, when in use.

I honestly don’t understand why people expect aluminium and plastic to behave differently on the basis of the logo stamped on it. Apple don’t have access to magical, elven mithril-aluminium alloys; they’re limited to the same Periodic Table as Dell, Acer and IBM. They even tend to use the same components and get them assembled in the same factories.

In other words: a modern Mac is a PC. The only real differentiator is the OS and the case design. Look on the motherboards and you’ll see the same chipsets used in a VAIO or a Dell.

No matter which manufacturer you buy from, your money isn’t just paying for a bunch of components hurled into a plastic or aluminium box, but the design, the integration, the OS, the R&D, the software and, yes, to some extent, the brand (or, more accurately, their PR and marketing) as well. This applies to all companies. The difference is (a) which markets they aim for, and (b) the proportion of your money they invest in each item of that list.

@ angel_m:
Sorry for you, but yeah, i don´t think its fitting to say Apple´s general product quality is bad due to one incident.
Some manufacturers generally make crappy products where most of the devices break or don´t work as advertised in general but i don´t think that holds true for Apple products in general.
Mind you, i´m not an Apple exclusive fanboy, i have a pc sitting next to my mac and devices from pretty much all major and some minor brands, i just generally like quality products no matter from which brand they are and well, it happens to be that Apple products are as far as i can tell of quite good quality overall.

I had a lot of devices from many manufacturers over the years and you know what? I had at least one device from every one of the major brands out there work fine for many years and at least one of their devices broke without proper reason, often after short use time.

With all the Apple devices i have i only had issues with two, in one case it was after years of usage the device just showing its age, in the second case the iPhone 3gs i bought my Mom broke after less than one week usage due to obvious manufacturing failure.
I had such things happen with devices from any major brand though so Apple isn´t any worse than the others.

My mom´s iPhone stopping working had a good side to it though: It made me make use of Apple Care for the first time and that made me really appreciate their service a lot. I called their customer support, told em the problem, the guy at the phone tried to guide me through some steps to see if we could get the device working again and after 5 minutes when it was clear the device was definately broken he started a replacement order which lead to an ups guy coming by the next day to pick up the broken device and bring me a replacement unit.

As i said, i had devices from most major brands already broken once at least and in most cases while in guarantee timespan i got those replaced nicely in a week or two, it had never happened before though that it happened right the next day, that was quite a pleasent surprise.

So yeah, my suggestion is that everyone should get Apple Care protection plan with his devices because it makes the guarantee timespan longer and leads to you getting a replacement device quickly when the old one is broken without even having to pay shipping costs or anything (As far as i know because the device was pretty new it would have been within usual guarantee timespan and replacement would have been covered due to that without Apple Care, too, but then i´d have to pay the shipping costs at least).

Btw i argued against your statement because you singled out one brand as releasing mediocre quality products,if one doesn´t do that, i would sorta agree that there are certain types of products which are made for durability and maximum reliability and other types of products which are more made for limited lifespan usage but in return during that timespan often high performance leading edge functionality.

I just don´t think that´s a brand specific thing, its more about, well, being aware that for example notebooks and smartphones are usually made for being used a few years nowadays, pretty much no manufacturer intends to make a device that works for 10 or even just 5 years (which with many devices is already pretty obvious from the get go when one considers their setup, for example in many cases not having replacable battery packs).
One can like that or dislike that, sure i liked it that we bought a tv or fridge 20+ years ago and those devices survived longer than any device i bought in the last 5 years, but well, i think to some degree that´s just the nature of the beast of buying higher and higher end devices feature and performancewise which are more and more complex in setup and at the same time consumers would like to get them cheaper and cheaper if possible.

for Apple products i highly suggest Apple Care.

For nvidia 8600 Macbook hardware problems check here:

http://support.apple.com/kb/TS2377

Maybe your Macbook could enter in this official recall.

In the states Apple will fix a Macbook Pro for $300 flat fee.

Mac’s are overpriced fashion accessories.
Dunno if its very wise of me to be saying that opinion on here though considering it use to be Mac only software ><

It’s a worthless statement anywhere. Fortunately, you can get wiser, and in the future, say things that you came up with yourself, that stemmed from experience and understanding.

I have had experience with Mac, and trust me I could go on all day. But I’m going be wise and not.
The Mac vs. Microsoft argument has been done to death, and I’m not going to continue it here.

Sucks to loose a significant chunk of hardware. I don’t know if this would be an option, but check out a Mac Mini.

Good luck.

The first Apple computers worked. Then with the Mac things were quite often broken for a long time. Since a few years the situation has improved again.

This is a stretch, but I can get Mac’s fixed here in China. I’ve damaged two of mine so far, and had both of them fixed privately here.

The first quote I got from an authorized Apple repair center in Hong Kong was $2800 USD to repair my macbook pro, that couldn’t have been worth more than that new. (I bought it second hand last year for about $1500 USD, Unibody 15inch 2.8Ghz, 4gig RAM, 500GB HDD.)

I got that fixed in China for about $180 USD, parts and labor, with a 30 day full assurance.

On another I got a trackpad and keyboard fixed after I had a big hard cover book drop edge first into the keys from a decent height. That cost about $220 USD for new casing top (not unibody, the previous model macbook) and new trackpad, new keyboard, new power button/assembly and speakers etc.

Neither of them have given me trouble since.

Since then I’ve gotten my wife’s macbook RAM upgraded for a price so low I can’t even remember what it was. I only remember it shocking me.

I’ve recently dropped a Unibody off the edge of the bed while running, it worked for a while, then slowed down, and now won’t restart. So I’m going back to the same guy for some more repairs tomorrow.

Will report back.

Obviously there’s a lot of issues with sending something to China to get fixed. But if I can help in anyway, please let me know.

My problem is now reconnecting everything from the Unity project I’ve dragged off the HDD in the recently dropped MBPro.

Well now there is an extremely well informed statement of total originality. I personally have issues with “charities” Gates has funded myself. At least Jobs ain’t a eugenicist.

And, my ladies purse, disguised as the most advanced operating system on the planet, does a pretty decent job. I still have data from 1993 and my first Mac. In all those years I had to reinstall one time from overloading a harddrive that had no room left to shuffle one byte. Our lone PC sits idling in the corner awaiting use for those one or two apps that are not on OS X.

BTH