Native Crash On Google Play. Can't Repro on Test Devices

Getting the following stacktrace on Google Play Console reported by a significant percentage of users. I am unable to find any DXT5 import settings for Android.

*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
pid: 0, tid: 29733 >>> com.example.app <<<

backtrace:
  #00  pc 0x00000000007d4738  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (DecodeColorBlock(unsigned int*, DXTColBlock const&, int, unsigned int const*)) (BuildId: [redacted])
  #01  pc 0x00000000007d4d58  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (DecompressDXT5(int, int, int, unsigned int const*, unsigned int*)) (BuildId: [redacted])
  #02  pc 0x00000000007d6038  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (DecompressNativeTexture(GraphicsFormat, GraphicsFormat, int, int, unsigned int const*, int, int, unsigned int*)) (BuildId: [redacted])
  #03  pc 0x0000000000fcd294  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (vk::ImageManager::UploadThreaded(vk::ScratchBufferAllocation, core::vector<VkBufferImageCopy, 0ul>&, vk::Image*, vk::ImageData const&, VkExtent3D const&, GraphicsFormat, int)) (BuildId: [redacted])
  #04  pc 0x0000000000fcccdc  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (vk::ImageManager::Upload(vk::CommandBuffer*, vk::ScratchBuffer*, vk::Image*, vk::ImageData const&, VkExtent3D const&, GraphicsFormat, int, unsigned int, TextureUploadFlags, vk::ScratchBufferAllocation*)) (BuildId: [redacted])
  #05  pc 0x0000000000fccba4  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (vk::ImageManager::CreateImage(vk::CommandBuffer*, vk::ScratchBuffer*, TextureDimension, vk::ImageData const&, VkExtent3D const&, GraphicsFormat, int, unsigned int, VkSampleCountFlagBits, bool, TextureUploadFlags, vk::ScratchBufferAllocation*)) (BuildId: [redacted])
  #06  pc 0x0000000000f6eb00  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (vk::Texture::Create(vk::CommandBuffer*, vk::ScratchBuffer*, TextureID, TextureDimension, vk::ImageData const&, VkExtent3D const&, GraphicsFormat, int, VkSampleCountFlagBits, TextureUploadFlags, profiling::GfxResourceID, bool, bool)) (BuildId: [redacted])
  #07  pc 0x0000000000fba030  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (GfxDeviceVK::UploadTexture2DArray(TextureID, unsigned char const*, unsigned long, int, int, int, GraphicsFormat, int, TextureUploadFlags)) (BuildId: [redacted])
  #08  pc 0x000000000110aa74  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (GfxDeviceWorker::RunCommand(ThreadedStreamBuffer&)) (BuildId: [redacted])
  #09  pc 0x00000000011032c4  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (GfxDeviceWorker::RunExt(ThreadedStreamBuffer&)) (BuildId: [redacted])
  #10  pc 0x000000000110300c  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (GfxDeviceWorker::RunGfxDeviceWorker(void*)) (BuildId: [redacted])
  #11  pc 0x00000000008e56e0  /data/app/~~package_id==/com.example.app-unique_id==/lib/arm64/libunity.so (Thread::RunThreadWrapper(void*)) (BuildId: [redacted])
  #12  pc 0x00000000000f0e04  /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+264)
  #13  pc 0x000000000008d63c  /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68)