New Humble Bundle voucher is not working!

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1

Hi, guys,

I bought Unity Fantasy Games & Game Dev Assets on Humble Bundle a while ago. I received the key and unfortunately it does not work.

“The voucher code is not valid. Please try again.”

What is the problem?

Edit:
Problem solved, read below! Maybe not quite, as not all assets have been added to the account.

7467404--917249--voucher.jpg
7467404--917249--voucher.jpg936×628 124 KB

1 Like
2

I had another problem. The key from Humble Bundle worked, but I cannot see bought assets under My Assets in the assets manager Unity ID under the same company duke-vr-adventures.

I see them only under my company
Unity ID.

See the attached images.

7467515--917282--Asset management.png
7467515--917282--Asset management.png1884×984 115 KB

7467515--917285--My assets.png
7467515--917285--My assets.png1665×809 82 KB

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3

You’re a lucky guy anyway, because I can’t use the key I bought. :slight_smile:
So far I have never had any problems with vouchers.

Edit:
It’s working now, the voucher was used on another site.
https://id.unity.com/en/redeem_products/review but not: https://assetstore.unity.com/account/voucher

1 Like
4

Put in a ticket

5

I think you’ll want to go here:

and click the “submit a request” button. No one on the forums will be able to help with asset store purchasing problems.

6

Read this page:

Indeed, you redeem those codes inside your Unity ID rather than in the Asset Store. Asset Store vouchers also look different: They usually start with “ASV” (I think) and have dashes in them.

In previous Unity Humble Bundles, you were given Asset Store vouchers for each asset (as proven by this Help page). Now it looks like you’re only getting a single code that will redeem all of the content included in the bundle.

Transparency edit: Changed overall sentence structure of the second part.

7

Wow. This is new for me. I’ve never associated with seats and subscription ever.

I had to go to ‘account’ in top right corner on asset store page.
Then click my organization name which is hidden under ‘Organizations’.
At the left panel, head to ‘Assets management’ then assigns those assets to my seat.
After that I can see them in my assets.

15 Likes
8

Thanks a lot! That was very helpful! I could not understand why I was not seeing them in my assets.

1 Like
9

THANK YOU THANK YOU THANK YOU!!

10

I had the same problem.
You have to assign a member from the Unity Id account, then go to asset store → MyAssets

11

I had the same problem.
Add member from https://id.unity.com and then go to https://assetstore.unity.com/ → MyAssets

12

https://assetstore.unity.com/account/voucher

But look at the assets. Unity has a problem and they wrote to wait until Monday. Not all assets are available, in my case only 10 out of 28.

13

After redeeming, you need to go here: Unity ID

And assign the assets to your account.

14

Hey guys, now I am still curious as to whether it’s all good? For me it’s more in the learning and the course(s) than assets and also in particular nodeCanvas. Also how does this bundle keep up and compare on the credibility and value if look at udemy of stackskills?

15

THANKSSSSSSSSSSSSSSSSS

1 Like
16

Thanks,I wonderfor long time you save me.

17

Here’s more info on the case: https://support.unity.com/hc/en-us/articles/4406292591892-I-redeemed-my-Humble-Bundle-voucher-but-I-can-t-see-my-assets-

Seems like there’s some delay on the Unity side.

18

Thanks, that solves my problem, too! :slight_smile: