After installing and logging into Unity Hub on a brand new PC, I received two errors in the Unity Hub related to a weird licensing issue.
“No active licenses” and “It took too long to activate your license. Please try again.” - I’ve now tried many times over and over again to add a new license for personal use. However, this did not work once - I always come back to the same errors. I tried to restart my PC, uninstalling and re-installing Unity Hub, connected to a different WiFi, even turned off the Firewall, but nothing worked.
I do have Unity installed and logged in with a personal license since 2020 on a different machine, but from all I did find online this should not cause any problems. I just really don’t know what to do with this situation, other than finding some new software and stop using Unity for any future projects.
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I actually just found a solution:
Turn back the time and date of the system to anything before March 7th, as there seems to be an issue regarding the SSL-Certificate’s validity on the website Unity Hub tries to contact for some reason. After that it just worked fine.
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You got a point mate! It seems to be a SSL-Certificate’s problem, here more information for other colleagues from logs file:
{
"timestamp": "2025-03-08T11:39:20.653Z",
"level": "info",
"moduleName": "LicenseService",
"pid":15332,
"message": "activateAllEntitlementBasedLicenses:
EntitlementBasedLicenseActivationResponse {
messageType: 'ActivationManagementResponse',
getSubResult: [Function (anonymous)],
results: [],
responseCode: 1500,
responseStatus: 'Internal Client Error: The SSL connection could not be established, see inner
exception.',
id: '34' }"
}
Confirmed that changing the operating system date to 04/03/2025 is working for me.
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