The selection of credit card in payment options is broken. Ticket/help turnover time is 2 months…
Soo I paid my subscription fee via bank transfer and Unity is still sending me notifications of failed payment and is not updating the status of subscription. There is no phone to call, no e-mail, just this stupid hidden ticket system. I want my money back.
Hi there.
Thanks a lot for reporting this, we are actually trying to reduce the reply time, thanks a lot for your feedback.
Is it possible for you to share with me your ticket ID so one of our team members can help you on that front?
My ticket ID is #1978618
I would like to either get the subscription paid via already transferred payment (I can PM you the payment receipt) or money refunded and taken from my credit card.
Working on it. Thanks.