Hi,
My first game is nearly complete and I have come across one question I cant find the answer to.
What do you do about bugs that end users find? Is there a facility on IOS and Android stores to report bugs or do you have to supply bug reporting link in your game?
I haven’t checked iOS guidelines in a while - which is what you’ll have to do - but from memory you’re required to provide a support email address where users can contact you via that if there are issues.
You’ll want some kind of bug tracking system in place for when that happens. (Take a look at Unity’s bug system for this, it’s public. You don’t need anything so big, but you want something.) When you get reports, or support requests that imply bugs, you’ll want to add a bug to your tracking system, evaluate their impact on the user experience, and work on fixing them with a focus on the worst ones first.
You don’t want to release an update for every fix, so I’d decide on either an update schedule (weekly/fortnightly) or a number of fixes per update, and work to that. The possible exception is the first update, which you may want to get out ASAP if anything major has been revealed.
Seriously, though… do some platform-specific research. Find a few successful similar apps, look at their update histories, and see what they’ve done. That’ll be far more useful to you than my random musings.
I have just completed some more information on my app on IOS, and you are correct, you need to supply a support link.
Thanks.