Package Manager Not Loading

Was wondering if anyone else has had a problem with getting the AssetStore Tools Package Manager to work. When I start it up just the window comes up and it says “Loading…” and then nothing else happens.

Is there anything particular about the tool that it needs to work. Does it search for specific directory structures? Can a firewall or router settings prevent it from connecting to the store?

Any help would be much appreciated. I’ve been working on some assets for awhile now and I’m finally at a point where I have something to release. This is essentially the last thing I have to do and it’s kind of a bummer to run into this problem now.

This is happening to me too!

Hmm my partner is experiencing this on another machine too. I have a new package ready to submit and no idea what to do. Could anyone help diagnose this?

I am experiencing this on 2 separate computers.

I have the same problem.Hey Unity say something.

Just checked the package manager, and for me it works as expected. Slow as hell, as always, but it works. Have you guys filed a bug report already? Because to me this sounds like a bad issues (as it prevents you from selling stuff/updating it).

Filed a bug report yesterday.

Hi all,

Thanks for bringing this to our attention and our apologies for the inconvenience.

Our Asset Store dev team is looking into the problem and it should be resolved shortly. In the meantime, we kindly ask for your patience while we resolve it.

Thanks again sorry for the trouble!

Caitlyn

Thank you Caitlyn. :slight_smile:

Sweet :smile: I was worried it was just me having this problem.

I have the same problem :frowning:

I have the same problem… (test from 2 different PC and internet connection - no proxy use). Thank for support

Had the same problem few months ago.

I have the same problem trying to submit my first project but all i get is “Loading…” in the AssetstoreMgr window for the past 3 days.

  • I have started a new project and reimported the AStools.
  • I’m running Unity 3.4.1 with MAC 10.6.4.
  • I have tried 2 different computers.

Cheers.

Bad, very bad :frowning: We will wait…

Same problem here. A few weeks ago ASTools worked fine for me but now it always says “Loading…”

Thanks for support

Is there any time estimation for its fix?

I have exactly the same problem on my 64bit Win7 laptop… However, the same project works fine on my old 32bit Vista laptop…

What version of Unity are you using on your old laptop?

FYI : same problem on Seven 64bit and 32 bit :wink: (last version of Unity)