Page broken. Can't mark anything complete. Tried for months

The page will load correctly, but you are not able to mark any steps as complete. The comments on the page for the overview and first steps are full of people who also have not been able to mark anything complete.

I tried sending in a ticket quite some time ago after really wanting to get it to work(Kinda frustrating that I can’t complete the pathway since the last page is broken) but have yet to get a reply. I have tried several browsers and none of them have changed anything, it is only this page that I have found that does not work.

One of the pages comments said that changing the engine version helped them but doing so just causes the page to break and turn the page white. I know that there is a lot being worked on but it’s kind of upsetting when the onboarding material is broken for so long. It would be nice for this to be fixed finally so people don’t get welcomed with broken training material, so they don’t end up assuming other stuff is broken if they are struggling with something.

1 Like

Same problem here.

Hi there, thank you for flagging this! Our engineering team is looking into the issue and I’ll let y’all know when we have a resolution.

3 Likes

I appreciate you for going through forums to be active about issues like this. I look forward to any updates as they are able to be given!

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Still not working after months!

Not working for me as well. Can’t submit, can’t complete any steps on this " Submit your independent or guided project" page.

@NealEdu - Is this still being resolved? If there are no engineers working on it, it might make sense to have the topic unsolved or reopen a new topic until it’s solved. Still an issue at 06th December 2024. A few problem solving notes below:

  • Unity Version selection 2022.3 by default is the only version available. All other versions appear to load, freeze then reload into a blank white screen. I tried opening each one, leaving them and reloading them but they are all unresponsive. There does not appear to be a URL change between when it loads and when it transitions to a white screen.

  • “Mark Step as Complete” buttons appear to respond with a short loading animation but the button remains highlighted and there is no further response.

  • A final submission was attempted, the site has retained the submission details including site, links and “Additional Description” but no “Are you a robot” Captcha has appeared and the “Submit and Continue” button remains greyed out.

  • Also as an additional note the whole course was glitching while I tried to complete it. Previously completed tutorials would become uncompleted. Sometimes I had to repeatedly restart and complete the Tutorial multiple times before it would remain completed or reload the pathway introduction a few times and re-enter the tutorial before it would work again.

@Sturmgewehr_44 @OmegaFoamy @EddieBorbon @Unsteady86

Sincerest apologies that it has takes so long to address these issues with the Pathway. I believe we have implemented a fix, but there are a few steps involved for those who have already completed all of the previous missions.

In short, I have moved this submission tutorial to the Mission Checkpoint of the Prototyping misison, and removed it as a Pathway Checkpoint. But in order to activate this, you will have to go into the Prototyping Mission and find the prompt to “View new version” of the mission:

Click that and then confirm that you want to switch to the new version:

This completed, you should be able to go back into the Mission Checkpoint, which should now be incomplete, and open the “Submit your independent or guided project.” Voila the buttons should work now (I hope).

Please give it a shot and let me know if this fixes the problem for you. And again, so sorry for all the delay and frustration!

@NealEdu @OmegaFoamy @EddieBorbon @Unsteady86

All good, thank you for the rapid response. I’ve tested the resolution and it is effective. I’ve successfully completed the course.

Additional notes for anyone attempting the same solution; you re-enter the course from the Mission Introduction, I believe this is the URL (Creative Core Pathway - Unity Learn).

When you switch over the progress from your previous attempt is preserved and you only need to re-enter the Final Mission and submit the entry.

Thank you again for the solution and good luck to everyone else.
Have a good one, Regards Nick.