Payout Delay

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1

Hello,

I am having an issue receiving a payment on Unity Asset Store. I noticed that the funds were deducted from my accounts, but the payment I was expecting since September 2022 is still showing as In Progress. I am very concerned about this and would like to know what I can do next.
I have two accounts and the same problem on both of my accounts.
I would appreciate any help or information you can provide to assist me in resolving this issue. Please contact me via email or any other available means of communication.

Thank you in advance for your assistance.
kiberfankstore@gmail.com

2

You’ll want to email support@unity3d.com to see if they can look up the status.

3

I have already written to them, but unfortunately, the support team has not been responding for several months :frowning: That’s why I decided to leave a message on the forum, perhaps that way they will take notice.

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4

Same here… March payout should have happened 15th of April, its now 22nd and its still labled as “in progress”