Plastic Cloud Not Loading?

Unity Services
,
1

Trying to load the assets from the group plastic project, but it just tells me to create workspace.

I press Open - Open Remote Project.
I use the exact same version.
It loads.
I goto Plastic SCM.
Tells me to create workspace.

There is an error saying "Error downloading Cloud project: unknown user: ‘No user specificed’.
I am logged in on the Plasic app and on the Unity app with the same account, so how can there be no user specified?

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8881968--1213548--Screenshot 2023-03-16 151706.png1936×541 62.8 KB

2

Hi,

Lets try the following to authenticate your client again:

  • Run macplastic --configure in a Terminal (Mac) or plastic --configure on a cmd (Windows).
  • This will bring up a wizard for you to authenticate.
  • Once you have authenticated and joined the Organization, close the wizard and open Plastic SCM as normal.

If that does not prove helpful, you can find the hidden folder Users/youruser/.plastic4 (Mac) or Users/youruser/appdata/local/plastic4 (windows) it contains the client configuration files, try to rename it to “plastic4backup” with all GUIs closed so that it rebuilds next start.

Next time you start plastic it will prompt you to log in.

Let me know if that helps.

Regards,

Rafael
Unity Version Control Support
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