Hello,something happened and when I open plasticSCM application on my Mac it shows me this screen, I dont know what to enter here.
Also when I try to login plasticSCM via unity, it stuck at the screen.I am pressing Join,nothing happens.I think I need to reset caches of plasticSCM but I could not find the cache folder.
Hi @hexdecc , I’m sorry you’re having issues logging into Plastic SCM. Let’s try resetting your login cache as you suggested. Find your plastic4 directory (under $HOME/.plastic4 on Linux/Mac systems or C:\Users\user\AppData\Local\plastic4 on Windows) and delete your client.conf file. After that, close and reopen your Unity Project with the Plastic Workspace. You should be asked again to login using either your Unity ID or Email/Password from Plastic. Can you try that and see if it resolves your issue? (Doing this won’t reset your local workspace, since you won’t be deleting your Project’s .plastic folder where those settings are stored.)
Hello,i removed client.conf, but no change.
It did not ask me email and password also
Did you make sure to restart the Unity Editor too? Try closing the Editor, then deleting the client.conf and reopening the Editor and the Plastic SCM window to retrigger the login process.
you can check what I am doing in the video
https://www.dropbox.com/s/f4sy9wd4pgioiu1/plastic-1.mov?dl=0
no difference…
That is very bizarre, thank you for including the video! I’ve pinged the dev team for answers on what could be happening here.
In the meantime, have you installed the external Plastic SCM client on your Mac? (You can install it by using the Launch Plastic SCM option from the Cog menu in the Plastic SCM window in the Unity Editor.) If not, could you install it and try to log in through the app to see if you run into the same issue?
Hello,i have reinstall Cloud Edition of PlasticSCM and it resolved
