# Playback ERROR! **URL:** https://discussions.unity.com/t/playback-error/646202 **Category:** Unity Ads **Tags:** Unity-Ads-and-User-Acquisition **Created:** [November 17, 2016, 2:51pm UTC](https://discussions.unity.com/t/playback-error/646202 "2016-11-17T14:51:29Z") **Posts on this page:** 3 **Page:** 1
### Author: ![mrm831](https://avatars.discourse-cdn.com/v4/letter/m/77aa72/32.png) [@mrm831](https://discussions.unity.com/u/mrm831) #### Post date: [November 17, 2016, 2:51pm UTC](https://discussions.unity.com/t/playback-error/646202/1 "2016-11-17T14:51:29Z")
My users are reporting playback error! What is going on with unity ads? I havn’t touched my unity ads integration for 2 months and this is happening suddenly. Unity 5.341 Unity Ads 1.X? ![2855211--208726--15060472_1820903041531083_1713283498_o.png](https://europe1.discourse-cdn.com/unity/original/3X/e/1/e1fe90bdd49124f46c6edb409546239737ca4d74.png) ---
### Author: ![rasmus-unity](https://avatars.discourse-cdn.com/v4/letter/r/e9a140/32.png) [@rasmus-unity](https://discussions.unity.com/u/rasmus-unity) #### Post date: [November 17, 2016, 7:25pm UTC](https://discussions.unity.com/t/playback-error/646202/2 "2016-11-17T19:25:55Z")
First, if possible, could you upgrade to Unity Ads SDK 2.0.5? We have specifically worked on the connectivity issues in SDK version 2.x Next, any particular devices, conditions, countries etc, this is happening for? /Rasmus ---
### Author: ![mrm831](https://avatars.discourse-cdn.com/v4/letter/m/77aa72/32.png) [@mrm831](https://discussions.unity.com/u/mrm831) #### Post date: [November 23, 2016, 9:06pm UTC](https://discussions.unity.com/t/playback-error/646202/3 "2016-11-23T21:06:38Z")
I have been using 1.58 for 3 months and have had no reports of this issue. This issue just started to appear few days ago. My users are reporting black screens with and no ads now. I see a drastic drop in fill rates. Doesn’t seem to be linked to a particular device. As for the other info, I will update when they send me the details.