Player gets stuck half way through the ground (Unity 2020)

Everything has Mesh Colliders and Trigger is unchecked. The empty GameObject renamed “Player” has the soldier as a child. The Player has the Character Controller which surrounds the child or soldier. Character Controller is supposed to also act as a collider. In Game Play mode the soldier drops and gets stuck half way through the road. See picture. Hopefully, someone can answer and describe a fix, and not leave me hanging until Unity wants another year’s subscription for $1800 or I can tell Unity where to stick it.

using System.Collections;
using System.Collections.Generic;
using UnityEngine;

public class PlayerMovement : MonoBehaviour
{
//Declaring variables
private CharacterController characterController;
private Animator animator;
[SerializeField]
private float moveSpeed = 100f;
[SerializeField]
private float turnSpeed = 5f;

// Start is called before the first frame update
private void Awake()
{
    characterController = GetComponent<CharacterController>();
    animator = GetComponentInChildren<Animator>();
}

// Update is called once per frame
private void Update()
{
    var horizontal = Input.GetAxis("Horizontal");
    var vertical = Input.GetAxis("Vertical");
    var movement = new Vector3(horizontal, 0, vertical);

    characterController.SimpleMove(movement * Time.deltaTime * moveSpeed);
    animator.SetFloat("Speed", movement.magnitude);

    if (movement.magnitude > 0)
    {
        Quaternion newDirection = Quaternion.LookRotation(movement);
        transform.rotation = Quaternion.Slerp(transform.rotation, newDirection, Time.deltaTime * turnSpeed);
    }
}

}