Our studio has a subscription to Unity Pro (including Android and iOS Pro). The page says that it’s “Free for 12 months with Unity Pro 5.0”. What about for subscription Pro users? Is it free forever? For the first 12 months? Not at all?
Edit: When I tried plugging in our serial number, it says: “This serial cannot be managed from the Online Store, please contact sales if you wish to make changes to it.”
It’s 12 months Unity Pro Cloud Build for perpetual and subscription license and it is active as soon as you activate the Unity Cloud Build license independent of your Unity license. Please write to support@unity3d.com so we can have a look what’s wrong.