Problem while installing Unity Hub

Hey,

I can’t install new versions of Unity. I tried to uninstall everything and clean the registry, but it still does not work. The hub downloads the file but then stops and the installation disappears. If I close the hub and reopen, I have a message telling me that the install failed.

This is what I am getting:
C:\\Windows\\system32\\cmd.exe’,\n path: ‘C:\\Windows\\system32\\cmd.exe’,\n spawnargs:\n [ ‘/d’,\n ‘/s’,\n ‘/c’,\n ‘""C:\\Users\\shama\\AppData\\Local\\Temp\\unityhub-dddcc120-8d34-11eb-b3bd-9dda7ee39134\\UnitySetup64-2020.3.1f1.exe" /S /D=C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.1f1"’ ],\n cmd:\n ‘"C:\\Users\\shama\\AppData\\Local\\Temp\\unityhub-dddcc120-8d34-11eb-b3bd-9dda7ee39134\\UnitySetup64-2020.3.1f1.exe" /S /D=C:\\Program Files\\Unity\\Hub\\Editor\\2020.3.1f1’ } ]“,“timestamp”:“2021-03-25T06:42:01.365Z”}
{“moduleName”:“UnityInstallerWindows”,“level”:“warn”,“message”:”[ 'error while installing the Editor! Trying to empty the folder! ',\n { error:\n { code: ‘INSTALL_ERROR’,\n message: ‘Error happened while executing omegle the installer. Aborting.’ } } ]“,“timestamp”:“2021-03-25T06:42:01.366Z”}
{“moduleName”:“learnContentService”,“level”:“warn”,“message”:”[ ‘Removing downloadable learn content: {"packageId":"115747","assetUrl":\ [https://assetstorev1-prd-cdn.unity3d.com/download/56b75037-2343-4e1a-8f64-e0e5fd75f080\](https://assetstorev1-prd-cdn.unity3d.com/download/56b75037-2343-4e1a-8f64-e0e5fd75f080/)","size":"2319285086","supportedEditorVersion":"2020.2.1f1"} because it cannot be consumed by the frontend’ ]“,“timestamp”:“2021-03-25T06:42:13.590Z”}
{“moduleName”:“learnContentService”,“level”:“warn”,“message”:”[ ‘Removing downloadable learn content: {"packageId":"135162","assetUrl":"[https://assetstorev1-prd-cdn.unity3d.com/download/40b1ddf2-0530-41c7-be61-d6aaf76ecd1e\](https://assetstorev1-prd-cdn.unity3d.com/download/40b1ddf2-0530-41c7-be61-d6aaf76ecd1e/)","size":"85068821","supportedEditorVersion":"2020.2.1f1"} because it cannot be consumed by the frontend’ ]",“timestamp”:“2021-03-25T06:42:13.590Z”}

1 Like

Same fault occurring on my System. Windows 10 Prox64. 21H1.

Hey there!
Could you please log it as a bug using the Bug Reporter within the Hub?
To do it, go to Account Settings > Troubleshooting > Report a bug

Thank you!