Problem with the Asset Store?

Toad · May 7, 2011, 9:25am

Anybody else having a problem accessing the Asset Store?

After the “Connecting to Asset Store” message a window pop up that states the following;

Type Error

Results of expression ‘this.results[d].keyimage’
[undefined] is not an object

Then the window disappears and I can see the main landing page but can’t navigate anywhere. Tried clicking on different products, as well as the submenus (Extensions, etc), but nothing seems to work…

anon_57335805 · May 7, 2011, 12:03pm

Same problem for me atm

Jacob-Aldridge · May 7, 2011, 1:17pm

I am also getting this problem.

anon_30151744 · May 7, 2011, 1:22pm

Same here. (not exactly the best first impression with UAS ;))

unity3dx · May 7, 2011, 1:36pm

https://kharma,unity3d.com is kaput.

They must do an upgrade.

ozoner · May 7, 2011, 6:57pm

I am having the same issue here:

Type Error

Results of expression ‘this.results[d].keyimage’
[undefined] is not an object

Started getting it last night at around 10:45 (May 6th).

anon_30151744 · May 7, 2011, 7:59pm

So if it helps anyone, I still get the error but I found a way around it: Just use the top right search and voila! Now you can browse.

Hummelwalker · May 7, 2011, 8:21pm

Is there anybody who has not the problem?

anon_83710524 · May 7, 2011, 8:39pm

Likewise, how do we best report this bug?

Xander-Davis · May 7, 2011, 9:30pm

Same issue.

Catacomber_1 · May 8, 2011, 4:45am

That works. Thanks. : )

anon_85789830 · May 8, 2011, 7:20am

I just noticed this thread and checked what was wrong on the asset store.

The server code was returning bad data for the “Popular Content” section causing the error on the front page. I have fixed the error and everything should be working fine now.

Toad · May 8, 2011, 9:11am

Yep, seems to be working now. Thanks!

Hummelwalker · May 9, 2011, 8:02am

@freyr: Thanks, man

anon_87959774 · May 9, 2011, 5:35pm

it seems to be working now, but where is the complete projects category gone?

eskovas · May 9, 2011, 8:15pm

i dont know if anyone noticed this bug, but when you access your data on the Unity Asset Store Publisher Administration, and you press package name or price or the other options, your gross revenue and revenue will double each time you press

EDIT: you dont actually double your revenue, it just doubles what appears the on revenue

also i didn’t know where to post this. i didn’t want to start a new thread just to post this so i posted here

anon_85789830 · May 9, 2011, 8:55pm

@Eskovas. Did you file a report using the bug reporter tool? As with other Unity bugs we prefer to get them into out bug tracking system so that we can track them properly.

Edit: Ah! I’ve reproduced it myself. I’ll make sure to forward it to the right person. Thank you for noticing the error. Also as you notised, it is just a UI bug. If you reload the page the revenue pops back to the actual value.

eskovas · May 9, 2011, 9:38pm

oh, sorry
where can i find that bug reporter tool, since this isn’t a problem with Unity itself.

anon_85789830 · May 9, 2011, 9:50pm

The bug reporter is available in the Unity Help menu under “Report a bug”.

angstr0m · May 10, 2011, 5:36pm

As CoatlGames mentioned earlier, the complete projects category is missing on the front page of the Asset Store.
The only way I found navigating to it is the category link from featured or popular content.

Edit: The complete projects category is there again, thanks for the quick fix :).